Mary, Thanks so much. I'll try this. Shannon Women will starve in silence until new stories are created which confer on them the power of naming themselves. ----- Original Message ----- From: <mayrierenae@xxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Sunday, January 25, 2009 4:50 PM Subject: [bksvol-discuss] Re: What happens when I try to submit Hi Shannon! I just submitted a book successfully. One of the recurring issues with files not being accepted upon submission has to do with using Kurzweil. If you worked on the book in Kurzweil, did you, before submitting it, open it in Microsoft Word, make a tiny change, say, perhaps, add and delete a space, then save the file again. For some reason, the rtf files created in Kurzweil have sometimes not been seen as valid rtf files. Using Word to make a final small change, and saving in Word always cures the problem if this is the issue. Mayrie -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of solsticesinger Sent: Sunday, January 25, 2009 2:31 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] What happens when I try to submit This is what happens when I try to submit something. This is the third time I've tried submitting this particular book, and the response is the same, each time. Your submission could not be completed at this time because of an unknown internal error. The administrator has been notified. Please try again later. Shannon Women will starve in silence until new stories are created which confer on them the power of naming themselves. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.