[bksvol-discuss] Re: Unable to download a book for proofreading
- From: "Pavi Mehta" <pavim@xxxxxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>, <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Wed, 14 Jan 2009 17:18:57 -0800
Dear Lissi and others,
I checked in with John Glass our customer support manager about this problem,
to see what the issue might be.
His response was that if you are using Vista, the file will automatically save
in a "Downloads Folder".
If you are not using Vista and/or are not able to locate the missing files in
that folder he asked that you write in to support@xxxxxxxxxxxxx and one of our
support staff would follow up with you.
Thanks for your patience as we get all these things sorted out!
Am battling a bit of the flu on this end (not quite the time I would have
picked to get sick, but oh well, such is life).
My apologies if I am a bit delayed in responding to some emails -- my pace is
somewhat decreased at the moment/
All good things,
Pavi
-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx on behalf of Estelnalissi
Sent: Tue 1/13/2009 10:57 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Unable to download a book for proofreading
Dear Jamie,
I'm having the same problem. The instructions say to save the book in a
sensible place in my computer, but the transfer happens instantaneously and
I'm not given the chance to say where I'd like the file saved. Once the two
books I checked out appeared on my check in page, I couldn't find them in my
validations in progress file, nor could I find them when I searched the
computer for them from the start up menu.
So, Jamie, time, the staff or friends will tell, we hope...
Always with love,
Lissi
----- Original Message -----
From: "Jamie Pauls" <jamiepauls@xxxxxxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Tuesday, January 13, 2009 12:06 PM
Subject: [bksvol-discuss] Unable to download a book for proofreading
>I have attempted twice to check out the following book:
> Mark Expository Thoughts On The Gospels
> I am taken back to the list of books to be checked out without being given
> the option to download the book. After my first unsuccessful attempt, I
> replased the book and tried again. Still no success. Any help is
> appreciated. Thanks.
>
>
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