Thanks for responding. When I said uploading, I was really talking about submitting, and I did indeed get a form but with no error indicated. I eliminated the cookies etc. as you suggested, then re-submitted with the same result. Then I tried submitting a different book, actually quite a bit longer, and had no problem. I could submit the file as txt, but I would rather not if I can avoid it. Any suggestions? ----- Original Message ----- From: Pratik Patel To: bksvol-discuss@xxxxxxxxxxxxx Sent: Wednesday, January 19, 2005 3:41 AM Subject: [bksvol-discuss] Re: Trouble uploading a book Dr. Cross, when your returned to the page, are any of the fields marked with specific errors? Are you entering the ISBN number? If you are, perhaps you may wish to take it out. If you are returned to the page without any indication of where the error appears, you are probably faced with the Bookshare problem that many of us have faced on occasion. This error brings you back to the submit page without any indication at all where the errors are located. Try Deleting your temporary internet files along with your cookies. You can do that through Internet Explorer/Tools/Internet Options. I hope this helps. Please let us know if you have specific questions. Pratik Pratik Patel Interim Director Office of Special Services Queens College Director CUNY Assistive Technology Services The City University of New York ppatel@xxxxxx ------------------------------------------------------------------------------ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Kenneth A. Cross Sent: Wednesday, January 19, 2005 3:09 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Trouble uploading a book I am trying to upload a fairly short book called William Shakespeare's Richard III. No matter what I do, I am told that the information is incomplete. Can anyone help?