[bksvol-discuss] Re: Trouble uploading a book

  • From: "Kenneth A. Cross" <crossk@xxxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Wed, 19 Jan 2005 06:01:15 -0500

Thanks for responding.  When I said uploading, I was really talking  about 
submitting, and I did indeed get a form but with no error indicated.  I 
eliminated the cookies etc. as you suggested, then re-submitted with the same 
result.  Then I tried submitting a different book, actually quite a bit longer, 
and had no problem.  I could submit the file as txt, but I would rather not if 
I can avoid it. Any suggestions?
  ----- Original Message ----- 
  From: Pratik Patel 
  To: bksvol-discuss@xxxxxxxxxxxxx 
  Sent: Wednesday, January 19, 2005 3:41 AM
  Subject: [bksvol-discuss] Re: Trouble uploading a book


  Dr. Cross,

  when your returned to the page, are  any of the fields marked with specific 
errors?  Are you entering the ISBN number?  If you are, perhaps you may wish to 
take it out.  If you are returned to the page without any indication of where 
the error appears, you are probably faced with the Bookshare problem that many 
of us have faced on occasion.  This error brings you back to the submit page 
without any indication at all where the errors are located.  Try Deleting your 
temporary internet files along with your cookies.  You can do that through 
Internet Explorer/Tools/Internet Options.

  I hope this helps.  Please let us know if you have specific questions.

  Pratik


  Pratik Patel
  Interim Director
  Office of Special Services
  Queens College
  Director
  CUNY Assistive Technology Services
  The City University of New York
       ppatel@xxxxxx
    





------------------------------------------------------------------------------
  From: bksvol-discuss-bounce@xxxxxxxxxxxxx 
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Kenneth A. Cross
  Sent: Wednesday, January 19, 2005 3:09 AM
  To: bksvol-discuss@xxxxxxxxxxxxx
  Subject: [bksvol-discuss] Trouble uploading a book


  I am trying to upload a fairly short book called William Shakespeare's 
Richard III.  No matter what I do, I am told that the information is 
incomplete.  Can anyone help?

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