Tom, I doubt Engineering has changed the order of the books so that the oldest books appear at the top of the list in the Admin Queue, but as someone said earlier this month in regards to the Step 1 list, all Gustavo has to do is work from the bottom of the list up. The Tech Advisors have asked him to work the queue that way, but I have no clue if he's doing it. Even if he is, though, he'll still be giving priority to some books like the bestsellers which are being scanned in-house as part of the NYT Bestseller project. Gustavo also sometimes chooses to skip a more involved approval and come back to it when he has more time to work it. We'll follow up on this at the next Tech Advisor meeting because it's obvious that there's one or two which have been in the queue forever which have not been approved since we asked Gustavo to work on the oldest books first. HTH Gerald _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of tom hawkins Sent: Wednesday, July 26, 2006 6:29 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] The Admin. Q Hi Gerald, Do you know if your suggestions to Gustavo that a "first-in first-out", policy be adopted for the admin Q has ben implemented? Thanks Tom