[bksvol-discuss] Re: Technical question

Hi, Josh. Have you tried deleting your temporary files? Sometimes, when I 
get strange errors with a file in the temporary folders somewhere as part of 
the error report, sometimes, deleting the temporary files helps. I noticed 
that the file mentioned appears to be a temporary file, which is why I 
thought to suggest this. I don't know anything about your version of 
Windows, but if you have some form of disk cleanup, that'll do it, or I 
often use System Security Suite, which can be downloaded from the JFW Lite 
page at
www.jfwlite.com
That'll do it, too. That may not work, but that's usually the first thing I 
try, anyway. Good luck. Take care.
Julie Morales
Email and Windows/MSN Messenger:
mercy421@xxxxxxxxxxx
Skype: mercy0421
----- Original Message ----- 
From: "Joshua M. Swatosh" <josh@xxxxxxxxxxx>
To: "Bookshare" <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Friday, July 14, 2006 11:35 PM
Subject: [bksvol-discuss] Technical question


MS Word is acting strangely

Microsoft Word for Windows
Error signature
AppName: winword.exe  AppVer: 9.0.0.2717 ModName: wordscan.dll
ModVer: 1.0.0.1  Offset: 00002e04

Exception Information
Code: 0xc0000005 Flags: 0x00000000
Record: 0x0000000000000000 Address: 0x0000000003252e04
System Information
Windows NT 5.1 Build: 2600
CPU Vendor Code: 756E6547 - 49656E69 - 6C65746E
CPU Version: 00000F34  CPU Feature Code: BFEBFBFF
CPU AMD Feature Code: 00CAE824
Module 1
WINWORD.EXE
Image Base: 0x30000000 Image Size: 0x00000000
Checksum: 0x00870d2b Time Stamp: 0x36f08fb3
Version Information
The following files will be included in this error report:
C:\DOCUME~1\JOSHSW~1\LOCALS~1\Temp\b960_appcompat.txt

I tried searching for that file and could not even find it even when
searching
for hidden and system files.

Can someone please help me?

Thanks!

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