I faile to understand what is going on with bookshare's relationship to
volunteers. On the one hand, people such as Jennifer and John came on
board supposedly to improve communications between bookshare staff and the
volunteer community.
On the other, we have seen few changes since they came on beginning with
John last spring. Perhaps I have missed something but people are still
having issues with the same things, specifically how we get info about the
step 1 and step 2 lists and admin queue in a fashion which supports for
volunteer community.
If people like Jill who is on this list and lots of us who are also on this
list are having difficulty communicating effectively about matters which
concern the contribution volunteers make to the bookshare collection, what
is happening with those folks who are not subscribed to this list and do
not have the time or inclination to go through all the messages generated
on this list? Many oof the messages are to make sure things are kept
current which might be kept current with more accurate reporting.
Bookshar's backbone, the reason it works is its volunteers. I know I have
said things like this before. It is the slowness of response from staff
which concerns me and others.
You would think the staff would implement changes to make life as a
volunteer more workable and less fraught with these truly ridiculous
challenges.
Have a separate kick back to step 1 list or something but for heaven's sake
update it regularly in a way which is easy for all of us to follow. Staff
this is directed at you.
E.
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