Gustavo's kicking back books to the step 1 page without any explanation bothers me more than any other thing Bookshare staff does. Do they think that volunteers have nothing better to do than keep looking on the step 1 page to see if their book has been kicked back there and nothing better to do than to try to figure out what the problem is, especially when it is often nothing that we can determine. If it sounds like this makes me angry, it does.
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