I know you're right; it's just that I can't figure any reason why they don't convert other than not knowing how and perhaps being too embarrassed to ask. Jill ----- Original Message ----- From: Cindy Ray To: bksvol-discuss@xxxxxxxxxxxxx Sent: Friday, December 14, 2007 4:42 PM Subject: [bksvol-discuss] Re: Please rescue this book! (Christian book) If people are using software such as OpenBook or Kurzweil, then it is not up to Bookshare to teach them how to use it. The software has manuals and, in my experience, fairly intuitive menus. But if that's not so, there are plenty of people using lots of various software who can help with it and who are subscribed to the list. I shouldn't think that they ought to be in the business of teaching us how to use the software. Cindy Lou Ray Cindy Lou Ray. Each day is a new adventure. ----- Original Message ----- From: Jill O'Connell To: bksvol-discuss@xxxxxxxxxxxxx Sent: Friday, December 14, 2007 4:51 PM Subject: [bksvol-discuss] Re: Please rescue this book! (Christian book) Is there anywhere in the submit manual a description of how to convert a file to RTF? I have wondered if these people submitting in other than RTF formats just don't know how to convert. Jill ----- Original Message ----- From: Monica Willyard To: bksvol-discuss@xxxxxxxxxxxxx Sent: Friday, December 14, 2007 10:50 AM Subject: [bksvol-discuss] Re: Please rescue this book! (Christian book) Hi, Misha. According to the Bookshare staff, Bookshare's server runs on a flavor of UNIX. They do not have a file converter that can process ark, kes, and wyn files when they come in. Files are simply zipped upon receipt and are placed in the step 1 area. For these reasons, I'm in favor of making rtf the only format for submitting books. Alas, the answer to that suggestion has been no. A girl can still hope though. (smile) Monica Willyard Misha wrote: I've only been volunteering for a few months, but I've wondered why the bookshare staff couldn't make the conversion. If rtf is their preferred format, why not allow submitting in kes and ark, but they would convert those to rtf before putting them on step 1 (or do submitted files automatically appear on step 1 immediately? Misha -------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG. Version: 7.5.503 / Virus Database: 269.17.2/1184 - Release Date: 12/14/2007 11:29 AM __________ NOD32 2724 (20071214) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG. Version: 7.5.503 / Virus Database: 269.17.2/1184 - Release Date: 12/14/2007 11:29 AM