Goodness! I have to confess, if my book was of a better quality but mine was rejected, anyway, I'd be just a little peeved, too. *smile* Take care. Julie Morales inlovewithchrist@xxxxxxxxxxxxx Windows/MSN Messenger (but not email): mercy0421@xxxxxxxxxxx ----- Original Message ----- From: "Cindy" <popularplace@xxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Wednesday, July 27, 2005 4:09 PM Subject: [bksvol-discuss] Re: Page numbers and headers/footers I think, especially when Marissa is replaced, that there is an employee who monitors this list at least, and possibly the other one, too. I'm surprised that Jim answered as he did. I STILL feel > that they're not listening, and it's profoundly > frustrating. I get the feeling from Jim's posts that they are working onthe stripper problem. And one can always write to Gustavo or Jim, until Marissa is replaced, directly with particular questions or problems. I've found they've answered me, though on occasion later rather than sooner, and after a gentle nudge or two. However I do know of one person who is so upset that she wasn't paid attention that she is henceforth only going to scan enough for her annual membership and no more. She told me that she has friends who are doing the same thing. It seems that a book she spent a long time on perfecting was rejected because an inhouse volunteer's or staff member's book had been put in before hers -- and when she pointed out that her book had a better quality rating nothing was done about it. She felt, as you state, that she wasn't listened to -- no explanation was given as to why the lesser-quality book wa kept and her better-quality book, after all her work, was rejected. Cindy And o ____________________________________________________ Start your day with Yahoo! - make it your home page http://www.yahoo.com/r/hs