[bksvol-discuss] Re: Pacmate Help Desperately Needed
- From: "Jackie McBride" <abletec@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Mon, 17 Dec 2007 17:35:44 -0700
Laura, as w/all help requests, if any1 is to help u, we need to know
what version of packmate you're running, as there are several. We also
need to know if you've installed any software on it recently, etc.
On 12/17/07, Lora <loravara@xxxxxxxxxxx> wrote:
> Hi,
>
> My Pacmate crashed today. I was reading a Word file and it locked up. I
> was able to warm boot and get back into the file, but then the Pacmate
> crashed again, and will not turn back on.
>
> I assume it might need a cold boot, but I don't know where the button is to
> do this.
>
> I have no vision whatsoever, so if someone can give me good directions to
> find it, I'd be indebted. I have a Braille display on the Pacmate, and I
> think that I need to detach it from the main Pacmate in order to find the
> button. That's no problem, I just don't see a likely button-like thing. I
> desperately need this for work tomorrow.
>
> And any other advice for recovering the Pacmate would be appreciated.
>
>
> Thanks.
>
> Lora
>
>
>
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>
--
Jackie McBride
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