This definitely was against the law, and no, he had no legal right to refuse your friend. I do hope she pursues or has pursued the matter. I do have a guide and am working my third. You've just reminded me of some follow-up I need to be doing regarding the first access issue we've had since moving back into the area a year ago. Anyway, this was a public cab company. Guide dogs are permitted wherever the general public is allowed. Take care. -- Julie Morales Email & Windows/MSN Messenger: mercy421@xxxxxxxxxxx Skype: mercy0421 Please contact me if I may not recognize your contact info before adding me or I may not add you! Currently in Winchester Regional, Virginia Clear, 59F°(15C°) Wind:SSW (210°) at 7mph (6KT) Deja Moo: The feeling that you've heard this bull before. ----- Original Message ----- From: "Natalie B." <lemina007@xxxxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Saturday, October 14, 2006 11:09 PM Subject: [bksvol-discuss] OT: Question for any guide dog owners Hello all, I have a question for anyone who owns a guide dog. I don't own a dog myself, so am not aware of the pereimeters of the law. A little background info first. Where I live we have a service here that allows for the reservation of a van ride to all people with a legitimate disability. With our service, when the van can't make it, or is running behind in schedule, the company sends out a dispatch to a partnered cab service. From there, the cab will be dispatched to pick up the person. Well, a friend of mine who owns a cutey black lab was waiting for her ride. A cab drove up and immediately began to make a fuss. He claimed that he was fearful of dogs, and so on and so on. My friend is usually the most amiable of people, but this day she got very upset by this driver's attitude. He eventually took her to where she needed to go, but continued to make a big deal out of it. I would like to know, for my own personal information, about the extent of the law when concerning where guide dogs can go. For example, with this cab situation, could the driver have legally refused my friend? Is there any situations where guide dogs can't be admitted? Again, I don't own a guide dog, but I would really like to know. Most of my friends that have dogs and have situations like this happen to them choose to shrug it off and forget about it. They claim it's not worth the hassle to pursue the matter. Thanks for anyone who can respond to my question. Natalie B. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.