[bksvol-discuss] Re: My Position At Benetech
- From: Grandma Cindy <popularplace@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Fri, 13 Oct 2006 13:05:29 -0700 (PDT)
Thanks, John, for correcting misimpressions. I'd love
to have the kind of job you have!!
May I suggest that, if you can make time, when you
answer individual e-mails, if you think your answer
might be informative to those of us on the list you
include a copy to the bksvol list, of not to both
lists? That would probably cut down, too, on some of
the individual e-mails and phone calls. Just a
suggestion.
Cindy
--- John Glass <John.G@xxxxxxxxxxxx> wrote:
> Hello,
>
> I am going to try to answer a few questions which
> have been posted here on the list over the last
> couple of days.
>
> My position here at Benetech is Customer Service
> Manager for bookshare.org, and all of my time is
> spent supporting our users, volunteers, and working
> on Bookshare projects.
> The majority of my time is spent answering email
> messages which are sent to me directly, and to
> support, volunteers, and other Bookshare addresses
> here at Benetech. I am also getting more phone
> calls each week from users, and potential
> subscribers, who want to know all about the service.
>
> All of the money we receive for subscriptions is
> used for Bookshare operations, and nothing else.
>
> I hope this message helps to answer some of the
> recent questions about me, and I look forward to
> working with all of you who are helping to build
> this great community.
>
>
>
> John Glass
> Customer Support Manager, Bookshare
> �
> Benetech�
> 480 S. California Ave., Suite 201
> Palo Alto, CA 94306-1609�USA
> �New direct line: +1 650 644-3403
> (650) 475-1066 fax
> �
> john.g@xxxxxxxxxxxx
>
> www.benetech.org
> �
> The Benetech Initiative - Technology Serving
> Humanity
> A Nonprofit Organization
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>
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