Hi all. I've been out all day, so I came home to all these responses. Thanks so much for keeping the discussion pleasant. It's very much appreciated. I'm delighted this has been discussed so openly, and I'm also grateful to all of you who echoed the concerns I raised. Cheesy at it sounds, I think Bookshare is the neatest thing since sliced bread, and it can only get better if we work together to make it so. As many others of you, I look forward to staff addressing this subject in the near future since it's so important. If memory serves, I believe that clarification on Bookshare's policy was said to be forthcoming. Have a good evening, Chris Feist - The one and only! To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.