First check in the settings group to see what voices show up. If Eloquence is there: Check your settings and change where necessary making sure to save the settings file(s) after making changes. Without saving these changes, they disappear upon closing K1000. If this is your first version of K1000, call tech. support (888)-995-9905 and talk to Paul. Another thing you might do would be to erase your settings files at which point K1000 will make a new default settings. I would only do this if everything else failed and Eloquence was installed, but not showing up. Good luck. ----- Original Message ----- From: solsticesinger To: bksvol-discuss@xxxxxxxxxxxxx Sent: Sunday, May 30, 2010 4:35 PM Subject: [bksvol-discuss] Kurzweil help Hi, all. Something very strange has happened to my kurzweil. For some reason, it's voice has defaulted to microsoft narrator, which is horrid, rather than eloquence, which I prefer. I uninstalled, and re-installed, and still, the problem persists. Does anyone have any idea how to fix this? I'm running version 11, on a windows XP machine. Solstice Singer