[bksvol-discuss] Re: Introduction/Possibly Difficult Question...

Chris:

I sent u a note on the programming list--did u get it--requesting u to
send me the error message.

The nice thing about what u 2 are doing is that u can scan & Susan can
validate, thereby getting the book in2 collection immediately. Just
make sure you're both signed up to be volunteers.

If you've got skype let me know & maybe we can talk this thru
together. Did u buy omnipage separate or did it come w/the scanner?

On 5/24/08, Chris Hofstader <cdh@xxxxxxxxxxxxx> wrote:
> Hi,
>
>
>
> I've been working as a contractor for BSO for some time now and have been a
> member for a very long time.  A few friends of mine on the blind programming
> mailing list and I wanted to find a way to get our very nerdy books scanned
> and onto Bookshare.org.  I volunteered to get a scanner and my sighted wife
> volunteered to do a lot of verification and add textual augmentations to
> describe diagrams and such.  In theory we were off and running.
>
>
>
> Disaster one hit when we found out that our trusty, albeit ancient, Epson
> scanner had stopped working and that there were no drivers for it to be used
> with Vista, now mostly a requirement in our household.  So, undeterred, I
> surfed over to the newegg.com web site and started searching for a
> replacement scanner that had one requirement - a reasonably sized document
> feeder.
>
>
>
> I came upon two that sounded pretty good.  One was an Epson with a 30 sheet
> document feeder and the other was the Xerox DocuMate 152.  Both cost about
> $350 and because the Xerox supported duplex scanning and had a 50 sheet ADF,
> I chose it.
>
>
>
> At this point, dismay turned into anticipation as we waited for the shiny
> new scanner to arrive at our house which it did late Wednesday afternoon.
> Like kids on Christmases Eve we had to wait to open it the following day as
> that evening had already been booked.
>
>
>
> Susan, my lovely wife, took the thing out of its box early Thursday,
> assembled the small number of parts one needs to attach and started loading
> the software.  Here is where the real fear and loathing starts.  First off,
> the document says nothing about having to download special drivers for
> Vista; the box says "Vista Ready" and the installation routine says nothing
> about downloading anything special for the newish OS.  OF course, at the end
> of the list of instructions, it gave a URL for getting the Vista drivers
> but, by that time, we had already ground poor Susan's main PC to a near
> haul.  Fortunately, Vista has restore points so she was able to
> automatically back out most of the install and get the rest out via the
> control panel.
>
>
>
> We then attached the device to an old XP machine that we use for backups (we
> have a pair of monstrous external drives that mirror each other and hold all
> of our important data attached to it).  This is a five or six year old
> absolutely vanilla Dell with nothing special that might cause hardware
> conflicts.
>
>
>
> Following the instructions on the installation CDs to the letter of the law
> (not exactly an easy task with JAWS) I got everything to install without any
> crashes and only the typical reboots that accompany most any installation
> procedure.  It was now time to turn on the beast and give it a try.
>
>
>
> I powered it on using its own power switch and opened OmniPage 15.  JAWS
> says for help using OmniPage hit F1 twice quickly.  Often JAWS keystrokes
> teach me a bit about the application so I took a look at what they had.  It
> turned out to be documentation on how to use OmniPage 10.0 with JAWS and
> said that it didn't necessarily work with other versions.  JAWS worked
> poorly with version 15 but good enough to try to get the scanner going.
>
>
>
> I went to the OmniPage 15 File/Get Page/Scan menu and hit ENTER.  This put
> me into a dialogue that asked if I wanted to download the latest scanner
> database and then choose which one I wanted to use with my hardware.  I
> followed the instruction and on the next page of the wizard, chose the top
> one of three drivers available for the DocuMate 152.  It then told me that
> not all tests were run but gave me only a "finish" button to proceed which I
> pressed.
>
>
>
> OmniPage then told me that an unspecified error had occurred.  I tried the
> other two drivers with identical results (except once when I did get an
> error message but for no reason obvious to me the pages I had in the ADF got
> sucked through the scanner.  I fiddled about with all sorts of different
> settings that looked like they might be helpful and even when to the
> scanners and cameras page in Control Panel only to crash while moving
> through its tabs.
>
>
>
> So, utter dismay and despair, fear and loathing.
>
>
>
> I called the 800 number for Xerox technical support and connected with a
> pretty well uninformed individual who, after having me try a few things,
> said that she would have to call back on Tuesday afternoon and do something
> using remote access to take over my PC to get it figured out.  More fear and
> loathing as I had forgotten this was a holiday weekend.
>
>
>
> I tried a few more things with the device and made no progress.
>
>
>
> A relatively low cost scanner with a 50 page duplex ADF would be great for
> scanning whole books.  Said scanner that sits like a toaster on my desk is
> of no use to anyone.
>
>
>
> So, after my long tale of disappointment and misfortune, does anyone here
> have any ideas about how to get a Xerox DocuMate 152 running either on XP or
> Vista?
>
>
>
> Frustrated,
>
> cdh
>
>


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