Hi Sue, What is happening seems to be happening more often of late. The following has worked for me each time it has happened. First find and replace all page breaks with a text string that is unique, such as five astericks or a some character that does not occur in the book. Next save as a plain text file. close the file and your word processor. You should now have two files of the same name but with different file extensions. Now open the plain text file in word pad and save it. finally reopen the plain text file in M S Word, replace your unique text string with a page break and save as an rtf file type giving a it a new name, thats important. This only takes a few minutes and removes all the unecessary formatting that was not replaced when it should have been.. HTH, Tom ----- Original Message ----- From: siss52 To: bksvol-discuss@xxxxxxxxxxxxx Sent: Saturday, July 01, 2006 4:33 PM Subject: [bksvol-discuss] Re: Hello, Darkness Hi All, I am totally frustrated. I have been trying to upload Hello, Darkness, by Sandra Brown to the admin queue for several days. I have pulled all the usual tricks, but it just will not upload and there is no error message, believe me. Grace got a beautiful scan and it really needs to be in the collection. What the compputer does is sit on Accept with the light on my display blinking as usual, but then after a long time it just goes off accept without any explanation and does not take me to the next page like it shoould. What should I do with this beautiful scan? Not to mention a great read? Any help will be appreciated. TIA, Sue S.. __________ NOD32 1.1636 (20060701) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com