Thanks for posting this Evan; and Nicholas for his response; Nicholas are
you only Membership customer response?I Is Vanessa still the go-to person
for volunteers? (and is she back and Vanessa, did yo have a wonderful time
whereever you went?
CIndy
On Fri, Jan 6, 2017 at 2:20 PM, Evan Reese <mentat1@xxxxxxxxxxxxxx> wrote:
Hey Guys,
Just got a message very quickly from Support. It’s below.
Evan
*From:* Nicholas Bowen <support@xxxxxxxxxxxxx>
*Sent:* Friday, January 06, 2017 5:15 PM
*To:* mentat1@xxxxxxxxxxxxxx
*Subject:* Bookshare - Case 00423484
Hello Evan,
Thank you for contacting Bookshare Customer Support.
I apologize for the inconvenience. Unfortunately we are experiencing a bug
that's preventing our users and our own staff from logging into the
website. Thanks for your patience while we troubleshoot and resolve this
issue, and we do sincerely apologize for any inconvenience this issue may
cause.
Sincerely,
Nicholas Bowen Membership Customer Support Bookshare.org
To find ANSWERS to Frequently Asked Questions:
https://www.bookshare.org/cms/help-center
<http://email.bookshare.org/wf/click?upn=xM7w1UDRWKNmdfg08w8rKp-2FAdTzjrJGvNUOv3xvHYgTA2Qyokca01FGQ-2FyGDlxB1_UJAHSYIApi4rP7v71ZdpLBapICRTAJiLTIkF7B7q8dfMomSr-2BAl1aJjyBemPIN-2BKOcA53awkKTZ-2BAOVe15XlEzAECW8wGrxYo5Ik7XvtAXix1rG4mj41JSLDNFWPxfRr-2FsPwDtopqoTxqtvGwfR6TKULfdvV72yN2AN7hFiVr-2FXQ3Tcwfp2fx3iNgEi3c1yE6916B6yI6GqaDVeFvb9lfnEj5QlmLmf1GdDW0nv-2BO6E-3D>
Case 00423484 Information:
mentat1@xxxxxxxxxxxxxx
Hey Guys, I entered my correct username and password several times today
and am still unable to log in. After changing my password, and being told
that I was successful, I still am unable to log in. Anyone else having
trouble? Wouldn’t you know, this would happen on Friday afternoon? Maybe
someone is still there though since they’re in California. I’m sending this
to the support address I have to see if anyone is there. Evan
ref:_00D407KKe._5004012Qsam:ref
