Hi Valerie, Your italics should have been preserved. This particular issue needs to be reported. I'm sorry that you didn't know that everything would be left justified. I thought you knew that. The paragraph set up is supposed to be determined by the reader of the book and his or her chosen adaptive software. XML files will have a blank line between paragraphs, but if you want that blank line to be noted in the daisy or braille file, it needs to be replased with three asterisks. Italics should be kept by bookshare's tools, and reported if they haven't been. Bold should be kept by bookshare's conversion tools, and reported if it hasn't been. But page set up adaptations have always disappeared. I wish we'd somehow been more clear in explaining that to you. I'm sorry you wasted time and energy. I'm so sorry. Mayrie -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Valerie Maples Sent: Sunday, November 01, 2009 4:55 PM To: bksvol-discuss@xxxxxxxxxxxxx Cc: Pavi Mehta Subject: [bksvol-discuss] Feeling like a fool! Okay, I admit, I am a jump in kind of gal and try really hard to absorb everything I can and learn as I go how to get better. Because i am not a member, I had never seen what my proofs or scans look like after they leave me. After comments this week that finally sunk in, I asked Nichole if she minded if we downloaded a book I had proofed so we could compare the two versions. We chose Mosaic by Amy Grant because of the heavy formatting due to lyrics, interjected reflections and other strong visual elements. Well, let me tell you, all those hours of formatting were all for naught and there is no way someone can tell what are lyrics, where chorus and refrain switch or anything else. It did not even retain many of my italic sections. Why is this? A child with visual discrimination issues will be totally lost because paragraphing is not apparent and without style transitions you cannot differentiate form. My heart is broken that all my work was wasted and I want to know why virtually everything is lost, all is left justified, and even if a whole page I submit is appropriately in italics, maybe only one or two lines appeared in italics. There is no rhyme or reason I can see to the capricious application and want to know how to present so visual readers are not lost in endless, non-differentiated text. why even bother with RTF then? A very disappointed Valerie To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.