Hi, In Word 2003, go to Tools, then Autocorrect. Next, go to the Format as you type page. Make sure replace straight quotes with smart quotes is turned off. In case you need to know this for the search and replace dialog, a left smart quote is character 8220 and a smart right quote is character 8221. To search for one of them, for example, the left quote, type ^u8220. You need to make sure wild cards are off for this to work though. In the replace box, type "34, which is the usual quote mark. Thanks. Jim James D Homme, , Usability Engineering, Highmark Inc., james.homme@xxxxxxxxxxxx, 412-544-1810 "it is only possible to live happily ever after on a day-to-day basis." -- Margaret Bonnano Highmark internal only: Consider Usability Engineering On Your Next Project or release. http://highwire.highmark.com/sites/iwov/hwt093/ "Chris Hofstader" <cdh@xxxxxxxxxxxx m> To Sent by: bksvol-discuss@xxxxxxxxxxxxx bksvol-discuss-bo cc unce@xxxxxxxxxxxx g Subject [bksvol-discuss] Re: Butterfly 05/28/2008 05:44 PM Please respond to bksvol-discuss@fr eelists.org Microsoft Word does a very good job of removing all smart quotes in a single command. Chris Hofstader CUNY, BSO, ATG, Odds and Ends email: cdh@xxxxxxxxxxxxx Blog: http://www.blindconfidential.blogspot.com Skype: BlindChristian phone: 727-896-6393 From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Carrie Karnos Sent: Wednesday, May 28, 2008 3:44 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Butterfly Hi Bob, Unfortunately your example is white on white, so we sighted people can't see it unless we highlight the page. Once highlighted, it looks like there are a bunch of capital A's with carets on top, which John Glass said were smart quotes. (This occurred last week, with another book). Evidently the stripper chokes on smart quotes. We need garden-variety, ordinary, normal, stupid quotes in books. Do you have a list of books that are mangled this way? I'll try to fix them. Carrie ----- Original Message ---- From: Robert Tweedy <roberttweedy@xxxxxxx> To: bksvol-discuss@xxxxxxxxxxxxx Sent: Wednesday, May 28, 2008 12:32:13 PM Subject: [bksvol-discuss] Re: Butterfly Just to add to this post here's an example. Â"Then I pass,Â"Ben said. The bartender shrugged and started to move away when Ben laid his badge on the counter. The bartender looked at the badge then up at Ben, obviously unimpressed. Â"Two people were gunned down in front of your place about twenty minutes ago,Â"Ben said. The bartender's stare never wavered. Â"Yeah, so I heard.Â" Â"Don't suppose you heard the shots?Â" Â"I don't suppose I did,Â"the bartender drawled. Â"Then who called the cops?Â"Ben asked. The bartender shrugged. Â"Some guy came in off the street, said there were two bodies in the snow. I showed him where the phone was. He used it. That's all I know.Â" Â"Is he still here?Â"Ben asked. Â"Nope.Â" Â"Can you tell me what he looked like?Â" Â"Nope.Â" Ben had to resist the urge to grab the bartender's shirt and shake that insolent tone out of his voice. He turned around and raised his voice so that it could be heard throughout the small room. Â"Anybody in here see what happened outside?Â" Nobody answered. Â"Anybody hear anything . . . like gunshots ----- Original Message ----- From: Robert Tweedy To: bksvol-discuss@xxxxxxxxxxxxx Sent: Wednesday, May 28, 2008 2:22 PM Subject: [bksvol-discuss] Butterfly Someone take a look at Butterfly and no this is a different one that was put into the collection earlier. There is a mark in it but can't reproduce it here but it throws everything off with speech. I cleaned my copy up that I downloaded and there were over 5400 in the book. It is at the beginning and end of quotes. This should have been easy to fix and there have been a few books like this. msn rftweedy@xxxxxxxx phone number 316.5245454 skype bobwichitaks __________ NOD32 3141 (20080528) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.