[bksvol-discuss] Re: Bookshare's Perspective On Its Lists
- From: Rogerbailey81@xxxxxxx
- To: bksvol-discuss@xxxxxxxxxxxxx, bookshare-discuss@xxxxxxxxxxxxx
- Date: Sat, 31 Jan 2009 13:49:50 EST
I am really behind in my email due to repeated electrical outages in my area
and due to becoming engaged in an off list discussion and the responsibilities
of off line life in general, so I am just getting to this message which I see
was posted some time ago, but I do have a comment. As I understand you it
seems that off topic posts and discussions are okay as long as they do not take
over the list for the long term. If that is correct I am glad to know that
because it means that it is not necessary to consider if each and every post is
on
topic or not. That seems to be the general way the lists are treated by
subscribers anyway and that lends itself to the friendly cooperation of which
you
spoke. It also means that I should feel free to make a casual comment if one
strikes me and I should not expect a barrage of personal attacks for doing so.
I
am also glad that you say that list members should be mindful of other
people's feelings when disagreeing with them. I hate to sound like I am whining
about my feelings being hurt, but in all honesty, I recently found myself
dreading
to read my email because so many personal attacks were being directed toward
me.
Bookshare's Perspective On Its Lists
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Subj:
[bksvol-discuss] Bookshare's Perspective On Its Lists
Date:
1/27/2009 2:29:56 PM Eastern Standard Time
From:
pavim@xxxxxxxxxxxx
Reply-to:
bksvol-discuss@xxxxxxxxxxxxx
To:
bookshare-discuss@xxxxxxxxxxxxx
CC:
bksvol-discuss@xxxxxxxxxxxxx
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Hi All,
The subject of the need for a moderator on the Bookshare lists has come up at
various points in the past, and again this last week. After discussion with
staff, I’d like to share our perspective on the matter and a system for
moving forward.
In our view, what the list needs is not an eagle-eyed moderator combing
through every line of every post, but simply defined objectives for the list, a
clear set of guidelines for list users, and a system to report and address
violation of those guidelines when necessary.
List Objectives: Bookshare’s primary objective in running these lists is to
provide members and volunteers with a common platform to exchange ideas,
questions
and answers primarily relating to their work and experiences with Bookshare.
In our view the lists are useful in as much as they facilitate sharing, foster
cooperation and good-will, and promote lively, amicable discussion among its
member and volunteer communities.
Guidelines for List Users: When engaging in a debate or choosing to disagree
with another member or volunteer, please be mindful of people’s feelings.
All posts whether on or off topic are expected to maintain the spirit of
friendly cooperation, courtesy and mutual respect. Those folks unable or
unwilling
to follow these guidelines will be required by Bookshare to leave the list.
Reporting an Issue: If a person on the list feels that another list user is
abusing this platform with posts of an unduly negative and/or offensive nature
we ask that they write in their complaint off-list to
volunteer@xxxxxxxxxxxxxx I or another administrator will review the complaint
and if deemed
appropriate
will write to the individual in question with an initial warning. If posts of
the same nature persist they will be required to leave the list. We have
not taken this sort of action in the past, but are happy to do so here on for
the well-being of the lists.
My own exposure to the list has led me to a real appreciation of how much
each one of you has to share. Collectively you have taken this platform and
helped create a unique and deep-rooted sense of community among Bookshare’s
members and volunteers. We hope the objectives and guidelines put forward in
this mail will help put a stop to posts that have a detrimental effect on
that sense of community. Please feel free to contact me if you have questions
about any of the above.
Warm regards,
Pavi Mehta
Volunteer Coordinator, Bookshare
Benetech
480 S. California Ave., Suite 201
Palo Alto, CA 94306-1609 USA
Phone: +1 650 644-3459
pavim@xxxxxxxxxxxx
www.benetech.org
The Benetech Initiative - Technology Serving Humanity
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