Hi, Ann. I had the same problem of Openbook 7 not speaking after I installed Kurzweil. When I tried to remove OB for a clean install, it tried to remove Jaws. I lucked out because my computer was about to be repaired due to a hard drive that was slowly failing. I backed up my files and paid my tech to do a clean install of Windows on a new hard drive. This time I ended up installing Kurzweil first and then installed Openbook. Openbook worked for awhile but won't scan anymore since I installed one of the Windows updates. I can still use it to read and convert files though. If you've got something critical that you can't access now, email me off-list. I'd be happy to convert your file to an rtf for you. I know what it feels like to be stranded and unable to open the ark files. -- Monica Willyard Visit my blog at http://www.scannersguild.com To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.