Good points all! The volunteer manual states: Validators may recommend that a book be rejected for one of the following reasons: List of 5 items . Book does not meet the Requirements Which Books Must Meet Before Being Added to the Collection . Book is of Poor scan-quality . Book is not in the file format specified on the form. . Book is already in the collection, and the existing copy does not need to be replaced. . Book is a duplicate of a submission by the same volunteer. list end I browsed around through the manual, but didn't find any definition of "poor quality. Can anyone shed clarity on this? I also understand about the credit thing. If a person can only maintain their subscription to BookShare by submitting sloppy scans, then I wouldn't want to deny them their subscription. (I know.It's my bleeding heart thing.) So here's an alternative to the alternative: Those of us who wish to replace a fair quality submission with a better scan, should download the fair quality offering, validate it for administrative approval as a fair quality book which would give the original scanner the credits, and then submit a BSO version of the same book as a replacement for the one just added to the collection. This creates a little extra work, but not as much as trying to clean up a bad scan. It would also move some of those books which have been hanging around the step one page because no one wants to touch them. There must be a solution! Donna