Excellent letter, Jim. Thank you for taking the time to write and explain. :-) Cindy R --- Jim@xxxxxxxxxxxx wrote: > Just a few data-points on some of the generous > questions raised on the > list: > > 1. Your money going to subsidize other Benetech > projects. Not in much > danger of that: we have to raise $4 from > philanthropy for every dollar > we're getting from Bookshare.org subscribers. Why? > We're raising more > money at the moment to add staff and engineering > resources. Plus, $50 > for all the books you can read is relatively cheap. > > 2. The benefits of being part of an organization > that has six projects > and not just one. 7 technical staff with different > skills instead of > part of one which is what Bookshare.org can > currently afford. A two > person fund raising team (which scores $100,000 of > foundation funding > for Bookshare.org last week). Me spending lots of > my time on policy > issues (making sure K-12 textbooks actually get to > print impaired > students) and trying to get quality books directly > from publishers to > improve book quality. Being part of a large(r) > organization means that > Bookshare.org benefits from having full-time people > and skillsets to tap > that it cannot afford. > > 3. Slow pace of change. Three reasons. > - The first is we're still tiny, which means we're > not a rich > organization with tons of resources. We're making > tradeoffs all the > time. > - The second is that over the last two years we have > not done a good job > of making all of the changes we know are needed. > We're changing and > hiring as a result, and I think this will lead to > better progress. But, > it's not a switch that turns on in an instant. > - Priorities. We've chosen to improve customer > service by hiring John > Glass, and we've chosen to replace the servers to > improve speed and > reliability (a process we are half-way through but > you should have seen > some improvements on both fronts in the last few > weeks). We've hired > Jennifer Sutton to improve the quality of books and > deal with thousands > of books that could be in our process by getting one > of the world's > leading experts on DAISY to join us. > > Benetech is a nonprofit organization. We're here > for mission reasons, > and our team wants to do the best job they can. I > hope that our > community will join in being encouraging us > constructively to do better, > and respecting our desire to do that. > > Jim Fruchterman > > To unsubscribe from this list send a blank Email to > bksvol-discuss-request@xxxxxxxxxxxxx > put the word 'unsubscribe' by itself in the subject > line. To get a list of available commands, put the > word 'help' by itself in the subject line. > > __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.