[bksvol-discuss] Re: 1st glitch

Hi Liz,
In the future, it would be good to remove the layout info from the kes file 
before you change it to rtf. Bookshare sometimes doesn't like rtf files 
produced by K1000, and layout info is apparently at least a significant part 
of the problem. You also don't need to keep the original file name. You can 
make it something nice and short and easier to type when you're typing in the 
file to upload. Now, since this has already been made into an 
rtf file, try calling up the file in MS Word. Make some innocuous change 
somewhere, like adding a space where nobody would care about it. Then resave 
the file as an rtf using ms Word and try to reupload. 
Mary

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