[bcab] Re: text or more?

Hi David,

A good point.

That is why a couple of years ago the Rail Passengers Council (now
Passengerfocus) arranged for tactile maps and Describe-online for Euston and
Paddington stations.  If anyone uses either of these stations and hasn't
tried either facility, you might find it helpful to do so.  The
describe-online descriptions are on the website and a copy of the tactile
map in each case should be available from the customer services office.

It would be interesting and helpful to have some feedback on this.  If that
would be considered too far off topic on the list, I would be pleased to
have feedback off list.

The rail industry did not take up further work in this regard as much as had
been hoped, but there is Describe-online descriptions for Glasgow, Leeds,
Manchester Piccadilly and Cardiff stations.

Richard

Richard West - +44(0)1603 423144
                      - rwest@xxxxxxxxxxxx
----- Original Message -----
From: David Taylor <groups.dave@xxxxxxxxxxxxxx>
To: <bcab@xxxxxxxxxxxxx>
Sent: Friday, September 29, 2006 1:31 PM
Subject: [bcab] Re: text or more?


> Hi,
>
> Describe online is good but it doesn't give an overall picture of where
you
> are going like a tactile map. In this case, the text and the map actually
> achieve different things. The text is able to describe things in detail
that
> would be impossible on any kind of graphic, but the map gives you an
overall
> idea of where things actually are in relation to each other. I find it
> really hard to remember all the East's and West's etc, but can easily
> picture where something is on a tactile map. It just goes to show that
> statements like text is best don't really help as different people work in
> different ways. Text is very good, but so are graphics when we have access
> to them. To have access to them means they must actually be
understandable,
> not simply a representation of what the print graphic was!
>
> Cheers
> Dave
>
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