Morning All, I have always had problems when wanting to "cut ; copy and paste" when using Outlook Express with Jaws (version7.0), particularly when wanting to take portions of text from one document or mail to another. Well a sighted colleague of mine has found a solution to this as detailed below, but it will need a "sighted" person to make the change for you. I am sure once done on your computer, using and composing new mail will become a lot easier See below: here are the instructions for maximising an outlook window:- Note this has been carried out on a machine with Windows XP Pro, but it should work for any other Windows versions. Close everything and open outlook express. Compose a new message or open existing message. Minimize the main window for outlook express Maximise the message window. Right click on taskbar and normal on Tile(any) Close the message window That's it, the computer will now remember this last setting and maintain the full screen setting for you. I hope you find it works for you as I certainly have.