[bcab] Re: Tesco again

I suggest this is nothing to do with Tesco per se, but the fact that the OP submitted to the nag screen his credit card co and agreed to online verification, this being the thing that needs ve a password. 



bcab-bounce@xxxxxxxxxxxxx wrote:

Hi Chris,

Do you know which screen reader is being used?

Regards,

Phil Medway
ICT accessibility developer Deployment team Core ICT Oxfordshire County Council
http://www.oxfordshire.gov.uk Tel: 01869 347639 Mobile: 07980 519990 Save money and paper - do you really need to print this email? 


-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx]On
Behalf Of Chris Friend
Sent: 13 December 2007 18:18
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Tesco again


Hi folks,

A colleague in another arena has tabled the following problem whilst helping
to train VI people to shop on line with Tesco.  Can anyone offer advice
please as I am seeing her at a meeting next week.

Chris.


 Online shopping. At Berkshire Blind Society we ran a project to teach VI
people how to online shop on Tesco's website. It was excellent until
checkout. After inputting credit card details, the participants were taken
to a new screen and asked for their securecode password. This is a new
security process taken up by some retailers and banks. The screen for input
did not work with Jaws and the shoppers could not pay for their goods. We
have subsequently got around this with the help of a sighted trainer...but I
have been unable to find a contact in the banking arena willing to discuss
the issue. 
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