[bcab] Re: Technical help remote access

I have not found verifiable evidence of this feature of the product
being tested with Jaws etc., but I have found some anecdotal evidence
that some versions of product (as a whole) are accessible with some
versions of Jaws (through archived mailing lists/message boards).

The page on the freedom scientific website which details the
specifications for Jaws 10 mentions Messenger specifically- Do the
claims from Freedom Scientific usually have to be taken with a pinch of
salt?

If it isn't accessible I'd like to know, so I can give Microsoft and
Freedom Scientific a hard time about it!

Thanks,
Jack

Jaws 10 features:
http://www.freedomscientific.com/products/fs/jaws-product-page.asp 

-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On
Behalf Of Ibrahim Gucukoglu
Sent: 26 June 2009 13:19
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: Technical help remote access

Hi.

Great, I've always known msn could do this, but how accessible is it?
Have 
you extensively tested this with jaws, window-eyes or system access
products 
to name but a few screen access solutions?

All the best, Ibrahim.


----- Original Message ----- 
From: "Jack Garfinkel" <j.garfinkel@xxxxxxxxxxxxxxxxxxxxxx>
To: <bcab@xxxxxxxxxxxxx>
Sent: Friday, June 26, 2009 1:14 PM
Subject: [bcab] Re: Technical help remote access


> MSN messenger allows you to ask for remote assistance from one of your
> contacts. Although there's some great desktop sharing software out
> there, I would probably recommend this for people working (or playing)
> at home- if only because it's a Microsoft product.
>
> You can enable remote access to computers running Windows XP without
> installing any additional software, but it can be a little bit fiddly
> and can be a little risky if you don't shut the 'door' behind you,
also
> you wouldn't be able to see what they were doing.
>
> MSN messenger is not the only game in town, but it is an often
> overlooked solution.
>
> *Requirements*
> Both the requester, and the helper to have installed MSN messenger,
and
> have hotmail/passport email accounts set up (even if only for this
> purpose).
>
> This doesn't always work when you are behind corporate firewalls
> (requires port 3389 to be open)
>
>
> *Instructions*
> I found these instructions on the help page for MSN messenger
> (http://help.msn.com/)
> The instructions assume you are already engaged in a conversation with
> your contact.
>
> 1.In the conversation window, click Activities.
> 2.Under My Activities, click Remote Assistance.
> 3.After the invitation is accepted and both computers are connected,
the
> person you have asked for help must click Take Control at the top of
the
> Remote Assistance window to start using your computer.
>
> To regain control of your computer, press ESC or click Stop Control.
>
>
>
> Hope that helps, if not sorry for cluttering the conversation!
>
> Thanks,
> Jack
>
> -----Original Message-----
> From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On
> Behalf Of ELEANOR BURKE
> Sent: 26 June 2009 12:04
> To: bcab@xxxxxxxxxxxxx
> Subject: [bcab] Re: Technical help remote access
>
> Derek I have had to do this a few times when I've had problems with
> Outlook
> Express.  I have my broadband with BT.  Phone them up and tell them my
> problem.  It is in my casee that I cannot login with my username and
> password.  I then do the computer sharing thing.  This means going to
> Internet Exporer, logginin to BT.  downloading a peace of software
after
>
> they give me a numerical code and running this on my machine.  This
> allows
> the sharing.  all programmes are closed on my computer and I am at the
> desktop.  the person once they have control of my computer can open
> utlook
> express as though they were me and see my problem.  they then go
through
>
> looking in the different settings in Outlook express, see it is all in
> order
> and that it is as it should be.  To resolve the problem they then do
> something at their end which has invarably meant changing my password.
> Once
> they have it up and running we disconnect the sharing session and all
is
>
> well.  There is absolutely no abuse of the computer or them tryhing to
> look
> on my PC for data.  I would not be without that assistance and am glad
> to
> have it as I can have it 24/7 rther than waiting on the availability
of
> someone coming to look at myh PC.  I am not paying extra for this
> because of
> the broadband package I have.
>
> Eleanor
> ----- Original Message ----- 
> From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
> To: <bcab@xxxxxxxxxxxxx>
> Sent: Friday, June 26, 2009 11:48 AM
> Subject: [bcab] Technical help remote access
>
>
>> Hi All
>> I am still with dial-up access to email and internet.
>> I understand if I had broadband, and had a need for technical help,
>> The other end can  access my computer and make any changes necessary.
>> My question is:
>> What does a broadband user  actually do to make it possible For other
> end
>> to  access their computer?
>> Clearly it won't be enough just  to give permission, So  how does nne
> sort
>> of unlock  the  door to let other end In. And then,  once  job done,
> how
>> does one  close the door!
>>
>> Thanks  for help
>>
>> Regards,  Derek
>>
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