[bcab] Suggestions Please?

Hi All,


Windows XP Pro machine.


Whilst I was using the Internet at the weekend, the computer completely
crashed so I restarted it.  I'm running Windows Defender and AVG on there,
both of which wouldn't load at startup.  I tried to re-start AVG but the
system shut down again.


Went back in and created a second account in case my original one had
become corrupt.  Got the same error messages when I logged in using that
one but was able to go onto the Internet, albeit very slowly and download
Avast, thinking that another AV program could help.  Installed Avast but
when I re-started it said it couldn't scan as the package was broken.


Decided to uninstall Windows Defender and AVG as they weren't doing me any
good to see if Avast would then run.


Now the system gets as far as logging in, then just shuts down.


Does anyone have any suggestions please?


Mel


Mel Spooner

Service Desk Assistant

ICT Services

Resources Department

Nottinghamshire County Council

0115 854 6116

mel.spooner@xxxxxxxxxxxxxx


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