[bcab] Re: Programmes not always closing down properly

Tom,

Thanks Tom, but JAWS doesn't come on automatically, I've got a hot key to
kick start the shark.

Appreciate your response.

Jim

-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx]On
Behalf Of Tom Reid
Sent: 28 March 2009 20:22
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: Programmes not always closing down properly


Hi Jim,

Have had this thing with word where it opens god knows how many docs. It's a
long time ago, but, I think that what cured it was to start jaws after
log-on, i.e not automatically.

I can't explain this, but, for instance, I was getting  log-in errors on my
netbook that only happened when jaws was running automatically.

Tom



-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf
Of jim williams
Sent: 28 March 2009 14:45
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Programmes not always closing down properly

Hi List,

I'm currently using Office 2000 (service pack 3), XP and JAWS 9.
I hope someone can explain the cause and possibly suggest a remedy for the
following problem.

After finishing working in Word, having closed documents with Ctrl+F4 and
closed Word with Alt+F4, when I go to turn off the computer I am asked if I
want to save one or several documents that are still open.  I select No and
Tab to End programme now.  It doesn't happen every single time I switch but
in about 90% of the time.

Now a similar thing has happened after being on the web to view my bank
account.

I carried out the tasks I wanted to do and went to the Log Off button and
pressed Enter.  JAWS said "You are now logged off Internet banking".

I pressed Alt+F4 to close Internet Explorer 7.  I checked the Task Bar and
JAWS was the only application running and went to have some lunch.

When I came back to the computer and press the Windows key a message
appeared on screen and I was told:

"You have exceeded your time out limit on Internet banking and need to log
in to your account again"

This was despite having received conformation (as stated above) that I had
logged off and closed Windows Explorer..

It seems to me that the Alt+F4 combination is not working when I sometimes
try to close a programme down.  Is this possible?

Jim Williams


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