[bcab] Re: Programmes not always closing down properly

George,

That might explain why the bank site did not close but it doesn't answer the
problem of Word documents still being open when I go to close down the
computer, even after using Alt+F4.

Jim Williams

-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx]On
Behalf Of George Bell
Sent: 28 March 2009 17:23
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: Programmes not always closing down properly


Hi Jim,

Given your description, I'd more than suspect that this could just be
sloppy programming by your internet bank people.  A service they have
started MUST still be running.

If it happens regularly, perhaps a call to your bank's tech support
people might not go amiss?

George.

-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On
Behalf Of jim williams
Sent: 28 March 2009 14:45
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Programmes not always closing down properly

Hi List,

I'm currently using Office 2000 (service pack 3), XP and JAWS 9.
I hope someone can explain the cause and possibly suggest a remedy for
the
following problem.

After finishing working in Word, having closed documents with Ctrl+F4
and
closed Word with Alt+F4, when I go to turn off the computer I am asked
if I
want to save one or several documents that are still open.  I select
No and
Tab to End programme now.  It doesn't happen every single time I
switch but
in about 90% of the time.

Now a similar thing has happened after being on the web to view my
bank
account.

I carried out the tasks I wanted to do and went to the Log Off button
and
pressed Enter.  JAWS said "You are now logged off Internet banking".

I pressed Alt+F4 to close Internet Explorer 7.  I checked the Task Bar
and
JAWS was the only application running and went to have some lunch.

When I came back to the computer and press the Windows key a message
appeared on screen and I was told:

"You have exceeded your time out limit on Internet banking and need to
log
in to your account again"

This was despite having received conformation (as stated above) that I
had
logged off and closed Windows Explorer..

It seems to me that the Alt+F4 combination is not working when I
sometimes
try to close a programme down.  Is this possible?

Jim Williams


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