[bcab] Re: Norton problem

Tim,
Further to my note of earlier today, I am not getting the screen popping up 
when opening  Word Documents. If you hit ENTER on the OK button a couple of 
times, the popup disappears never to return until the next time the machine is 
powered up.

Iain
  ----- Original Message ----- 
  From: Iain Lackie 
  To: bcab@xxxxxxxxxxxxx 
  Sent: Monday, July 31, 2006 12:48 PM
  Subject: [bcab] Re: Norton problem


  Tim,
  At least your message lets me know that I am not alone. I too have done full 
scans since this started to happen with nothing being found. I'll have to try 
MS Word to see if I get simlar problems. I can only suppose that there must 
have been some kind of Norton update between Friday evening and Saturday which 
is causing this problem as I haven't done anything to my system and it only 
started to happen on Saturday.

  Iain

  Iain Lackie, Commercial Systems,
  01738 896183 int. (33) (770) 6183
  lackiei@xxxxxxxxxxxxxxxxxxx
  "Tim Gebbels" <tim@xxxxxxxxxxxxxxxxxxxxxx>


                "Tim Gebbels" <tim@xxxxxxxxxxxxxxxxxxxxxx> 
                Sent by: bcab-bounce@xxxxxxxxxxxxx 
                31/07/2006 12:25 Please respond to
                      bcab@xxxxxxxxxxxxx 

       

              To 
              "BCAB" <bcab@xxxxxxxxxxxxx> 


              cc 
             


              Subject 
              [bcab] Norton problem 
              
       

  Hi Listers. Can anyone help?
  On starting up my system, after Windows has launched, I'm getting two 
dialogue boxes which I can't understand. The first says:
  Please wait while Windows configures Norton 2006.
  and the second says:
  Norton 2006 does not support the repair feature. Uninstall and reinstall.
  and there's an OK button. Clicking this produces an egg timer but there's no 
hard disc activity and nothing happens.
  I can get rid of this dialogue box but it reappears on launching MS Word and 
Word has consequently become quite difficult to open.
  I've carried out two full system scans in the last two days definitely with 
the latest virus definition files from Symantec and no problem is reported.
  What's going on?
  Thanks v much in advance for any ideas.
  Regards
  Tim Gebbels




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