[bcab] Re: New TV licensing website is broken for screen reader users?

I've written to the TV licensing people via their contact us form, choosing 
totally inaccurate options in the hope that someone may look into this.

Here is the text of my enquiry. Maybe others might do the same?

*** Start of text ***

I hope you can help.  My query is not regarding a license for over 74s, and it 
is not relating to whether I need a TV license.  I would therefore be grateful 
if you could pass this message on to the relevant department.

I am a blind person attempting to use your web site with JAWS for Windows v11 
which is a leading screen reader application, latest version.  Since the 
changes that have been made to your web site, I am no longer able to choose 
relevant options from the drop down lists on your site.  Several other blind 
people have tried this using both JAWS and Window Eyes which is the other 
leading screen reader application.

Thus, the new improved site which you have is no longer usable by blind and 
partially sighted people.

Please contact me as soon as possible regarding this.  Email 
mel.spooner@xxxxxxxxxxxxx

Regards, Melanie Spooner

*** end of text ***
Mel Spooner
Service Desk Assistant
ICT Services
Resources Department
Nottinghamshire County Council
0115 854 6116
mel.spooner@xxxxxxxxxxxxxx
-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf Of 
George Bell
Sent: 06 November 2009 11:45
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: New TV licensing website is broken for screen reader users?

Dare I suggest it would be a good item for "In Touch"?

And you can be sure Peter White's researchers will know exactly who to contact 
for maximum effect.

George.

-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf Of 
martin wilsher
Sent: 06 November 2009 11:43
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: New TV licensing website is broken for screen reader users?

Can someone make a digest of all these messages, and maybe we can send them to 
tv licencing to underline the fact they've screwed up?

-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf Of 
Gordon Atkinson
Sent: 06 November 2009 10:28
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: New TV licensing website is broken for screen reader users?

Hi Martin

Tried the Contact Us area and couldn't do anything with it.

I am using the latest version of Window-Eyes, Internet Explorer 8 and Windows 
XP.

Gordon Atkinson

----- Original Message -----
From: "martin wilsher" <m.wilsher@xxxxxxxxxxxxxxx>
To: <bcab@xxxxxxxxxxxxx>
Sent: Friday, November 06, 2009 9:58 AM
Subject: [bcab] Re: New TV licensing website is broken for screen reader users?


> The contact us and tv licence amendment portions of the site are
where
> I found these.
>
> -----Original Message-----
> From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx]
On
> Behalf Of spooner, M
> Sent: 06 November 2009 09:33
> To: bcab@xxxxxxxxxxxxx
> Subject: [bcab] Re: New TV licensing website is broken for screen
> reader users?
>
> Hi Martin,
>
> Which area of the site are you finding these drop down lists?
>
> The home page looks fine but doesn't have any drop downs.
>
> Mel
>
>
> Mel Spooner
> Service Desk Assistant
> ICT Services
> Resources Department
> Nottinghamshire County Council
> 0115 854 6116
> mel.spooner@xxxxxxxxxxxxxx
>
>
>
>
> ________________________________
>
> From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx]
> On Behalf Of martin wilsher
> Sent: 06 November 2009 09:22
> To: access-uk@xxxxxxxxxxxxx; bcab@xxxxxxxxxxxxx;
jaws-uk@xxxxxxxxxxxxx
> Subject: [bcab] New TV licensing website is broken for screen reader

> users?
>
>
> HI all.
>
> sorry for the cross posting.
>
> is the new UK TV licensing website broken for screen reader users?
>
> using jaws for windows v11, and v 10, drop down lists don't work.
> Nor do they with System access latest version which is  "System
Access
> 3.0.155".
>
> any thoughts?
>
>
>
> go to:
> http://www.tvlicensing.co.uk/index.jsp
>
> to check out this for yourselves.
>
>
>
> Hope to hear from you soon.
>
>
>
> From Martin.
>
>
>
> Please email me at:
>
>
>
> m.wilsher@xxxxxxxxxxxxxxxxx
>
>
>
>
>
> Or contact me using skype from
>
>
>
> www.skype.com <http://www.skype.com/>
>
>
>
> my skype name is dobbinequine
>
>
>
> Thanks
>
> twitter name is bigpawedbear.
>
>
>
> Please visit my website:
>
>
>
> www.martin-wilsher.co.uk <http://www.martin-wilsher.co.uk/>
>
>
>
>
>
>
>
> __________ Information from ESET Smart Security, version of virus
> signature database 4577 (20091105) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>
>
> __________ Information from ESET Smart Security, version of virus
> signature database 4577 (20091105) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>
> __________ Information from ESET Smart Security, version of virus
> signature database 4577 (20091105) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
> To find out more about BCAB and the benefits that membership can
> bring, please visit our website:
> http://www.bcab.org.uk/
>
> To manage your subscription to the BCAB mailing list, please visit
our
> website:
> http://www.bcab.org.uk/mailing-list.html
>
> To discuss matters relating to the mailing list, please email
> bcab-moderators@xxxxxxxxxxxxx
>
>
> __________ Information from ESET Smart Security, version of virus
> signature database 4577 (20091105) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>


__________ Information from ESET Smart Security, version of virus signature 
database 4578 (20091106) __________

The message was checked by ESET Smart Security.

http://www.eset.com




To find out more about BCAB and the benefits that membership can bring, please 
visit our website:
http://www.bcab.org.uk/

To manage your subscription to the BCAB mailing list, please visit our
website:
http://www.bcab.org.uk/mailing-list.html

To discuss matters relating to the mailing list, please email 
bcab-moderators@xxxxxxxxxxxxx

__________ Information from ESET Smart Security, version of virus signature 
database 4578 (20091106) __________

The message was checked by ESET Smart Security.

http://www.eset.com




__________ Information from ESET Smart Security, version of virus signature 
database 4578 (20091106) __________

The message was checked by ESET Smart Security.

http://www.eset.com



__________ Information from ESET Smart Security, version of virus signature 
database 4578 (20091106) __________

The message was checked by ESET Smart Security.

http://www.eset.com


To find out more about BCAB and the benefits that membership can bring, please 
visit our website:
http://www.bcab.org.uk/

To manage your subscription to the BCAB mailing list, please visit our
website:
http://www.bcab.org.uk/mailing-list.html

To discuss matters relating to the mailing list, please email 
bcab-moderators@xxxxxxxxxxxxx To find out more about BCAB and the benefits that 
membership can bring, please visit our website:
http://www.bcab.org.uk/

To manage your subscription to the BCAB mailing list, please visit our website:
http://www.bcab.org.uk/mailing-list.html

To discuss matters relating to the mailing list, please email 
bcab-moderators@xxxxxxxxxxxxx
To find out more about BCAB and the benefits that membership can bring, please 
visit our website:
http://www.bcab.org.uk/

To manage your subscription to the BCAB mailing list, please visit our website:
http://www.bcab.org.uk/mailing-list.html

To discuss matters relating to the mailing list, please email 
bcab-moderators@xxxxxxxxxxxxx

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