[bcab] Re: JAWS and Egg Banking

Hi Norman,
 
No, they haven't changed the page, as I'm able to replicate the problem today.  I've had the problem for a while and reverted to JAWS 7 to log into this site.  I hoped the JAWS 9 might resolve it but it hasn't.  Maybe its something I changed in JAWS 7 but I don't know what.
 
Mel
 

Mel Spooner
Service Desk Assistant
ICT Services
Resources Department
Nottinghamshire County Council
Tel   0115 854 6116
Email mel.spooner@xxxxxxxxxxxxxx

 

From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf Of "Octon, Norman" <Norman.Octon@xxxxxxxxxxx>
Sent: 28 January 2008 09:47
To: <bcab@xxxxxxxxxxxxx>
Subject: [bcab] Re: JAWS and Egg Banking

Hi Mel,

Well, I have tried your Egg site with JAWS 7.10 and the result is still
the same. I then tried to get JAWS to ignore the clickable graphics with
control-insert-tab, but it didn't work: entering nothing in the prompt
field just went back to the original prompt; putting in quote-quote
spoke out quote quote.

I think they must have changed their page.

Best regards,

Norman O.


-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On
Behalf Of Mel Spooner
Sent: 28 January 2008 09:15
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] JAWS and Egg Banking


Hi all,


I've noticed a problem with JAWS 8 or 9 with the egg banking logon page.
I'm using Internet Exploere 6.


The link to the page is
https://new.egg.com/security/customer/logon?URI=https://new.egg.com/cust
omer/youraccounts



When looking at this page with JAWS 7 I can easily identify the form
fields
for the login process. When tabbing through the fields in forms mode
the
names of the fields are clearly read out.


However, in JAWS 8 and 9, there are a lot of clickable graphics which
say
images/spacer. When tabbing through the fields in forms mode, it just
says
images/spacer edit for each field.


I've tried turning off all graphics but this hasn't changed anything.


Can anyone give me any ideas as to what is happening and how I can get
my
uncluttered form back with JAWS 9?


Thanks


Mel


Mel Spooner

Service Desk Assistant

ICT Services

Resources Department

Nottinghamshire County Council

Tel 0115 854 6116

Email mel.spooner@xxxxxxxxxxxxxx


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