[bcab] Re: Internet error message query

Leon,

I think that the way to check whether this is a JAWS related issue,
would be for Bernard to drop back to an older version of JAWS and see if
the problem still occurs.  I don't know enough about the interaction of
the various libraries accessed by JAWS and IE, but suspect that this is
a compatibility issue related to the JAWS Beta and (in my cse) IE 6, so
I wouldn't recommend anything as radical as trying to re-install IE at
this stage, and will be interested to see if the next update the the
JAWS Beta removes the problem.   

Tim

> -----Original Message-----
> From: bcab-bounce@xxxxxxxxxxxxx 
> [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf Of editor@xxxxxxxxxxxxxx
> Sent: 25 September 2008 10:26
> To: bcab@xxxxxxxxxxxxx
> Subject: [bcab] Re: Internet error message query
> 
> Internet explorer's main executable file is "iexplorer.exe".  
> So what you really mean is, every time 
> you exit the world wide web, internet explorer crashes.   The 
> memory figures after that are not 
> particularly significant, they just refer to the memory used 
> by the crash.   This has nothing to do 
> with Jaws, though it could be down to low memory available.   
> That is, not the physical amount of 
> RAM, but the amount of free RAM in the session at the time 
> due to the number of processes running.
> 
> You could try re-installing internet explorer, and if you use 
> version 6 upgrade it to 7, which is more stable.
> 
> This could also be due to an Internet Explorer configuration 
> setting of some kind, and those can be changed without 
> opening the browser fully by going to the I E icon on your 
> desktop and pressing 
> ALT+Enter on it.   Options within the browser likely to cause 
> crashes include bad browser add-ons 
> (e.g. AVG 8's "safe search", or adobe flash, or the google 
> toolbar).    Although in program terms 
> people often think of web browser software as fairly simple 
> kit, the reality is that it handles many more file types and 
> scripting than the average PC program, due to to the huge 
> plethora of different coding used on the web nowadays.  And a 
> particular website can quite easily make a web browser crash, too.
> 
> Lastly you could give Firefox 3 a try.  It is third party 
> rather than being a Microsoft product, is also free, highly 
> accessible, and less vulnerable to security threats and 
> therefore instability by quite a long way.
> 
> HTH - Leon Gilbert
> Editor, www.vipnews.org.uk
> Updated September.
> 
> ----- Original Message -----
> From: "bernard.georgiou" <bernard.georgiou@xxxxxxx>
> To: "BCAB List" <bcab@xxxxxxxxxxxxx>
> Sent: Thursday, September 25, 2008 8:16 AM
> Subject: [bcab] Internet error message query
> 
> 
> Hello all,
> 
> Can anyone tell me what the following error message means 
> which occurs every time I exit the 
> Internet?
> 
> Iexplore.exe - application error
> The instruction at "0x0a912d2e" reference memory at 
> "0x0a3db0c8" the memory could not be read
> 
> Thanks for any help,
> 
> Bernard
> 
> B S GEORGIOU
> E-MAIL: bernard.georgiou@xxxxxxx
> MOBILE NO: 077 89818291
> 
> 
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