[bcab] Re: Forgotten Dollphin Customer

Jane have you thought of joining the Dolphinusers list? I only ask because it 
exists. I have lots of problems with Supernova amd Dolphin themselves are not 
even able to sort them out. 
Eleanor

-original message-
Subject: [bcab] Re: Forgotten Dollphin Customer
From: "Jane Sellers" <jane@xxxxxxxxxxxxxxxxxxxx>
Date: 30/07/2009 11:17 am

dear Nick
I think yo have just highlighted a problem that i have been experiencing 
thanks very much i will get the RNIB block to look at it sam ahsn't been 
working with Hal on my system for weeks if not months i use Daniel with Hal 
v9 and am experiencing all sorts of problems the main one being that Hal 
stops talking half way through e mails which is a headache downloaded patch 
and that hasn't done much at all this is an intermittant problem any thought 
woudl be appreciated.
from
jane
----- Original Message ----- 
From: <Nick.Adamson@xxxxxxxxxxxxxxxxxxxxxx>
To: <bcab@xxxxxxxxxxxxx>
Sent: Tuesday, July 21, 2009 8:39 AM
Subject: [bcab] Re: Forgotten Dollphin Customer


> Hi Steve.
>
> I'm not sure why though, Hal treats all synths the same, I guess its
> something in the sam to sapi driver. Not good though.
>
> Cheers.
> Nick.
>
>
> -----Original Message-----
> From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On
> Behalf Of Steve Nutt
> Sent: 20 July 2009 21:27
> To: bcab@xxxxxxxxxxxxx
> Subject: [bcab] Re: Forgotten Dollphin Customer
>
> Hi Nick,
>
> I'm afraid you are right. Hal is absolutely abysmal with SAPI 5 voices.
> The
> other screen readers cope OK, but Hal gets most upset, and is not very
> responsive either.
>
> All the best
>
> Steve
>
> -----Original Message-----
> From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On
> Behalf
> Of Nick.Adamson@xxxxxxxxxxxxxxxxxxxxxx
> Sent: Monday 20 July 2009 09:05
> To: bcab@xxxxxxxxxxxxx
> Subject: [bcab] Re: Forgotten Dollphin Customer
>
> Hi Jane.
>
> For some reason the couple of systems I've tried the more natural
> sounding voices on hal does seem to be a bit sluggish and you sometimes
> get the odd strangeness in the speech. To see if this is your problem
> try switching to Orpheus or the eloquence sounding one.
>
> Cheers.
> Nick.
>
> -----Original Message-----
> From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On
> Behalf Of Jane Sellers
> Sent: 17 July 2009 18:15
> To: bcab@xxxxxxxxxxxxx
> Subject: [bcab] Re: Forgotten Dollphin Customer
>
> dear nick
> I am experiencing the same as Elenor or similar using hal v9.03 my
> machine
> locks up and i can't type anything and it doesn't speak i use a real
> speak
> voice called Daniel do you think that this is the cause of the problems?
>
> also my computer has been stuttering and not all words are being spoken.
> Any advice please
> from
> Jane
> ----- Original Message ----- 
> From: <Nick.Adamson@xxxxxxxxxxxxxxxxxxxxxx>
> To: <bcab@xxxxxxxxxxxxx>
> Sent: Tuesday, July 14, 2009 10:12 AM
> Subject: [bcab] Re: Forgotten Dollphin Customer
>
>
>> Hi Eleanor.
>> Did you try the suggestions below? Did they make a difference?
>> I know I've seen some strange behaviour if I'm using some of the real
>> speak voices or SAPI. Do you get the same results if you use Orpheus?
>>
>> Cheers.
>> Nick.
>> -----Original Message-----
>> From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On
>> Behalf Of Eleanor Burke
>> Sent: 14 July 2009 10:02
>> To: bcab@xxxxxxxxxxxxx
>> Subject: [bcab] Re: Forgotten Dollphin Customer
>>
>> Thank you Nick.  yes indeed i am in Outlook express when it occurs and
>> writing an e-mail.  AVG is running.  I can load a new screen reader
> like
>>
>> Jaws.  the message I get is that Supernova.exe has encountered an
> error
>> and
>> then I get that thing about if I want to send to Microsoft, Send, Do
> Not
>>
>> Send.
>>
>> Eleanor
>> ----- Original Message ----- 
>> From: <Nick.Adamson@xxxxxxxxxxxxxxxxxxxxxx>
>> To: <bcab@xxxxxxxxxxxxx>
>> Sent: Tuesday, July 14, 2009 9:19 AM
>> Subject: [bcab] Re: Forgotten Dollphin Customer
>>
>>
>>> Hi Eleanor.
>>> A couple of things to try.
>>> 1. Does it make a difference if you maximise the new mail window?
>>> 2. does it happen if you use a different speech synthesiser?
>>> 3. do you get any sort of errors displayed on screen?
>>> 4. is anything else running at the same time?
>>>
>>> Cheers.
>>> Nick.
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On
>>> Behalf Of Eleanor Burke
>>> Sent: 13 July 2009 14:17
>>> To: bcab@xxxxxxxxxxxxx
>>> Subject: [bcab] Re: Forgotten Dollphin Customer
>>>
>>> Nick I reproduce it simply by sitting writing my e-mails and it
>> happens
>>> several times a day if I spend a long time writing e-mails it will
>>> happen.
>>>
>>> Eleanor
>>> ----- Original Message ----- 
>>> From: <Nick.Adamson@xxxxxxxxxxxxxxxxxxxxxx>
>>> To: <bcab@xxxxxxxxxxxxx>
>>> Sent: Monday, July 13, 2009 1:18 PM
>>> Subject: [bcab] Re: Forgotten Dollphin Customer
>>>
>>>
>>>> Hi Eleanor.
>>>>
>>>> I use supernova 10.3. I've got it on two machines here, one dell
> d610
>>>> laptop and a Dell work station, don't know the number.
>>>> I've not seen the issue you have. I don't use outlook express
> though,
>>> I
>>>> use outlook 2003.
>>>>
>>>> As you know, there are a couple of issues with version 10.
>>>> Is the crash reproducible, as in are there ways you can make it
>>> happen?
>>>>
>>>> Cheers.
>>>> Nick.
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx]
> On
>>>> Behalf Of Eleanor Burke
>>>> Sent: 13 July 2009 12:30
>>>> To: access-uk@xxxxxxxxxxxxx; bcab@xxxxxxxxxxxxx;
>>>> dolphinusers@xxxxxxxxxxxxxxx; Dolphin Tech Support
>>>> Subject: [bcab] Forgotten Dollphin Customer
>>>>
>>>> Hi
>>>> I have Supernova 10.3.  My computer keeps freezing in Outlook
>> Express.
>>>> After hours on the phone with Dolphin Tech Support I agreed with
> them
>>> to
>>>> send in the computer for testing on site.  It will be 2 weeks
>> tomorrow
>>>> and it would appear the problem has not been resolved.  In that must
>>> be
>>>> a lot of testing or is it just sitting there I wonder.  Nobody
>>> available
>>>> to speak to me today from Dolphin.  All busy with Sight Village I
>>>> believe.  In the meantime I am using my NC10 with Supernova 10.3.  I
>>>> have the same problem in Outlook Express.  Supernova speech (not the
>>>> magnification) crashes.  I then find myself having to load Jaws to
>>>> continue what I am doing.  I have informed Dolphin that I have the
>>> same
>>>> problem on the netbook but they have made no effort to assist
> resolve
>>> it
>>>> on the netbook.  Is anyone else using Supernova 10.3?  Are you
> having
>>>> any problems like mine?  How are you resolving them?
>>>>
>>>> Eleanor
>>>>
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> ------------------------------------------------------------------------
>>> --------
>>>
>>>
>>>
>>> No virus found in this incoming message.
>>> Checked by AVG - www.avg.com
>>> Version: 8.5.375 / Virus Database: 270.13.12/2235 - Release Date:
>>> 07/13/09
>>> 05:56:00
>>>
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> ------------------------------------------------------------------------
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