[bcab] Re: Citrix mainframe.

Hello Richard
 
You may missunderstand me that I am some kind of CITRIX guru whcih I
certainly am not we don't tend to deal with intimate configuration of
these systems but telll customers what sort of things they need to do in
order to make JAWS/Magic work.  However I think in the case of CITRIX
Program Neighbourhood (assuming this is what you use) it would be a
question of creating a new connection on the specific client PC.  When
you go through that wizard process it is possible to direct it to a
specific server in your farm.   For other clients I am not sure whether
it is possible or what process you would need to go through but someone
in your IT department should be able to answer those questions.
 

Regards.

Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk

Mail:
Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical: Support@xxxxxxxxxxxxxxxxxxx
General - info@xxxxxxxxxxxxxxxxxxx

Phone:
Support line: 0845 634 7979

Sight and Sound Technology Limited is a company registered in England
and Wales, with company number 1408275. 

Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
           
VAT Number - GB 860 2121 66.



 

________________________________

From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On
Behalf Of Richard Bartholomew
Sent: Friday, September 26, 2008 1:47 PM
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: Citrix mainframe.



Hi, Tristram 

>> onto numbers 
sometimes in the hundreds of machines in server farms, however this can 
usually be resolved 

I'd be interested to learn how to resolve this, please, as it's a
problem I've faced without an obvious solution because of workload
balancing.  Consequently, we're going down the road of Terminal Services
with a VDI session although this precludes JAWS as it doesn't work with
VMWare. 

Any advice grately and gratefully received! 


Regards 
        

 Richard Bartholomew
 ISOS Enterprise Middleware
 Standard Life Employee Services Limited
 8 Glenogle Road, Edinburgh, EH3 5HN
 Phone: 0131 245 1667       





"Tristram Llewellyn" <tristram.llewellyn@xxxxxxxxxxxxxxxxxxx> 
Sent by: bcab-bounce@xxxxxxxxxxxxx 

26/09/2008 13:13 
Please respond to
bcab@xxxxxxxxxxxxx


To
<bcab@xxxxxxxxxxxxx> 
cc
Subject
[bcab] Re: Citrix mainframe.

        




We deal with quite a number of CITRIX remote access installations.  In
the early days people were very averse to insstalling the JAWS
components but in most recent times I haven't come accross any
objections to this.  Partly this is because it is possible to install
the necessary components without having to restart the server which is
probably what would really frighten the admins.  A more common problem
is that of assigning machines for the client PC to hit as it is not
usually feasable to put Dolphin or JAWS or whoever's onents onto numbers
sometimes in the hundreds of machines in server farms, however this can
usually be resolved.

On the issue of problem stated I think the user or someone on their
behalf should contact Dophin Support for assistance.  This is a complex
area and one tthing that may not work right out of the box.  Also I
imagine Dophin do something similar as does JAWS/Magic by communicating
directlyl between remote and client PCs avoiding sound channels at all
but Dolphin Support should be able to help with that aspect of it.
There also many other things in the path of communication
notwithstanding various different configurations that can cause problems
in this area.


Regards.

Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk

Mail:
Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical: Support@xxxxxxxxxxxxxxxxxxx
General - info@xxxxxxxxxxxxxxxxxxx

Phone:
Support line: 0845 634 7979

Sight and Sound Technology Limited is a company registered in England
and Wales, with company number 1408275. 

Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
          
VAT Number - GB 860 2121 66.



***  BCAB List administration ***

If you wish to unsubscribe, set vacation,, request a digest or carry out
routine maintenance on your subscription to the list then go to:
http://www.bcab.org.uk/mailing-list.html

Alternatively, send an email to bcab-request@xxxxxxxxxxxxx with the word
faqin the subject line. You'll receive an email with advice on managing
your subscription to the list.

If you wish to discuss the administration of the list then contact:
bcab-moderators@xxxxxxxxxxxxx




This e-mail is confidential and, if you are not the intended recipient,
please return it to us and do not retain or disclose it. We filter and
monitor e-mails in order to protect our system and the integrity,
confidentiality and availability of e-mails. We cannot guarantee that
e-mails are risk free and are not responsible for any related damage or
unauthorised alteration of e-mails by third parties after sending.

For more information on Standard Life group, visit our website
http://www.standardlife.com/

Standard Life plc (SC286832), Standard Life Assurance Limited*
(SC286833) and Standard Life Employee Services Limited (SC271355) are
all registered in Scotland at Standard Life House, 30 Lothian Road,
Edinburgh EH1 2DH. *Authorised and regulated by the Financial Services
Authority. 0131 225 2552. Calls may be recorded/monitored. Standard Life
group includes Standard Life plc and its subsidiaries.

Please consider the environment. Think - before you print. 
______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email 
______________________________________________________________________

GIF image

Other related posts: