[bcab] Re: Citrix mainframe.

We deal with quite a number of CITRIX remote access installations.  In
the early days people were very averse to insstalling the JAWS
components but in most recent times I haven't come accross any
objections to this.  Partly this is because it is possible to install
the necessary components without having to restart the server which is
probably what would really frighten the admins.  A more common problem
is that of assigning machines for the client PC to hit as it is not
usually feasable to put Dolphin or JAWS or whoever's onents onto numbers
sometimes in the hundreds of machines in server farms, however this can
usually be resolved.
 
On the issue of problem stated I think the user or someone on their
behalf should contact Dophin Support for assistance.  This is a complex
area and one tthing that may not work right out of the box.  Also I
imagine Dophin do something similar as does JAWS/Magic by communicating
directlyl between remote and client PCs avoiding sound channels at all
but Dolphin Support should be able to help with that aspect of it.
There also many other things in the path of communication
notwithstanding various different configurations that can cause problems
in this area.
 

Regards.

Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk

Mail:
Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical: Support@xxxxxxxxxxxxxxxxxxx
General - info@xxxxxxxxxxxxxxxxxxx

Phone:
Support line: 0845 634 7979

Sight and Sound Technology Limited is a company registered in England
and Wales, with company number 1408275. 

Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
           
VAT Number - GB 860 2121 66.



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