[bcab] Re: Captchas

dear Dave,
Can you please tell me what Facebook is and also tell me for what age bracket 
it covers please? 
all the best
from
jane 
  ----- Original Message ----- 
  From: Dave Taylor 
  To: bcab@xxxxxxxxxxxxx 
  Sent: Wednesday, October 31, 2007 9:38 AM
  Subject: [bcab] Re: Captchas



  Hi,
  Again, I'm very pleased to hear this is going on, and that we are all of the 
same lists and listening to each other. I do think that is the way to go. I 
still think we should be pushing for resources of other kinds to be put into 
this area as well, as I do feel that people like MSN and Facebook need making 
examples of. I'm going to give Facebook another go soon I think, even though 
I'm apparently too old for it!
  Cheers
  Dave

    ----- Original Message ----- 
    From: Swan, Henny 
    To: bcab@xxxxxxxxxxxxx 
    Sent: Wednesday, October 31, 2007 9:31 AM
    Subject: [bcab] Re: Captchas


    Hi All,

    I've followed with interest your comments and discussion around the use of 
CAPTCHA's and also share your concerns.

    As part of our work in the RNIB Web Access Team we speak to organisations 
on a regular basis about this issue and it certainly seems to be one that is 
yet again being hotly debated and for good reason. We have been campaigning for 
a while for large organisations to look into ways of securing their sites from 
spammers in a way that doesn't put the burden on the user as CAPTCHA's do. Last 
week myself and a number of other disability advocates attended a Round Table 
hosted by TV Raman over at Google and this very issues was brought up. It was 
also flagged that audio CAPTCHA's are as problematic as visual ones.

    Inspired by your comments I published last night an article on the RNIB 
blog "CAPTCHA's: if your name's not down you're not coming in" 
(http://www.rnib.org.uk/wacblog/images/captcha-if-youre-names-not-down-youre-not-coming-in/)
 which looks at the issues around CAPTCHA's, problems and possible solutions. 
Feel free to comment on the blog or by all means contact us directly. While we 
are acutely aware of the problems and actively advocating change it is always 
helpful to us to hear specific concerns and your ideas.

    Many thanks, Henny



----------------------------------------------------------------------------
    From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On 
Behalf Of Clive Lever
    Sent: 28 October 2007 01:22
    To: bcab@xxxxxxxxxxxxx
    Subject: [bcab] Captchas


    Hi all,

    Since this topic was raised there have been well over 70 messages posted to 
the list on the subject in only three days.  I also get the feeling from the 
names I'm seeing, that the subject has drawn several people to post for the 
first time, who may have been "lurking" before.  All this goes to show what a 
hot topic the Captcha issue is for us.  The volume of traffic on the subject 
could in itself be used as evidence in any campaign to give sensible 
alternatives to the Captcha.

    I've just come across a variation on the theme.  I tried to create an 
account on Google.  The good news was that they offered an option to listen to 
the code as well as one to type on the graphic contents.  The bad news was that 
when I clicked on the "listen to the numbers and type them in" link, nothing 
played.  I visited the help page and sent an email to show that I was having 
trouble crating an account, and will be interested to see what follows.  
However, The help pages gave me a check list, and yes, my soundcard was 
working; yes, my PC supports .wav files; yes, my volume was turned up, but, in 
the words of Little Britain, computer says no.  Now there's a phrase to be 
quoted in a campaign!

    I would therefore hope, that anyone who arranges for an audio alternative 
to be in place would ensure that it is working at all times.  This is the 
equivalent in D D A terms of the Good practice Guideline from the DRC that 
cites the example, that if you have an induction loop in place but it is not 
working on the day that a hard-of-hearing customer needs to use it,  the 
service provider will most likely be found to be liable under the terms of the 
act.  The code of practice, mentioned in Léonie's overview of the captcha 
issue, is not in itself the law, but states in its own introduction that it 
will be used in evidence, so has the power to influence any case.

    I would of course, not countenance wielding the stick of the D D A against 
offending companies, unless all other attempts to get a satisfactory result 
have met with resistance or insufficient action to remove the barrier to 
access.  

    Best,
    Clive






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