[bcab] Re: BtBroadbandHelpContinued

Hi Dorothy,
ethernet is a connection to the internet which uses a special network card and a different cable to what I had. I was using a USB cable.
You can test your speed at speedtester.bt.com. You put inyour phone number and start the test.
The thing I'm saying is that BT considers a pretty slow speed in terms of what they advertise as okay. 1.7 when it's upto 8.
I know nothing about techi stuff, but, that engineer of yours could have pulled out your phone connection, tested it and if he got a higher speed than the minimum, say it was alright. 

100 quid, bang.

Tom
----- Original Message ----- From: "Dorothy Ingram-Gorban" <dorothy.ingram-gorban@xxxxxxxxx> 
To: <bcab@xxxxxxxxxxxxx>
Sent: Friday, March 30, 2007 4:36 PM
Subject: [bcab] Re: BtBroadbandHelpContinued
tom what is Ethernet? I am still fighting the good fight with Bt. However no one believes I can use anything like my bandwidth so how can I measure it myself. Can you give any instructions as simply as possible. You mention Sky I do not think we have that. One half of the town has Cable TV but not my half so what are my alternatives if any? did you hear Working lunch on Bt charging for 1471 if you have a cheap package but only use their line? seems if you make 6 calls using your BT line a quarter they cannot take it away. BBC2 Working lunch today. Dorothy. ----- Original Message ----- From: "TOM REID" <tom.reid2@xxxxxxxxxxxxxx> 
To: <bcab@xxxxxxxxxxxxx>
Sent: Friday, March 30, 2007 3:22 PM
Subject: [bcab] BtBroadbandHelpContinued


plugging on to see what the speed problem might be on my line.
Changed from a USb to an Ethernet connection, and seems to be about a third up. Downstream of 2.5 as against 1.8.
The more interesting thing for people is the question of the fault threshhold. Given what someone was saying about sky and its promises.
The minimum for my line is around 1.7. Anything below that is considered a fault. That's pretty interesting when it is only about a fifth of the max promised. Part of my problem was that one of the broadband folks said there was a fault. This could simply mean the speed is dropping below their minimum threshhold and of course might say nothing about the physical line. They also say that we are not charged for speed but for usage. 

Tom

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