[bcab] Re: Bt email accounts

Hi Derek,
 
Just a thought and not sure if it will work, but it could be that you need to set your outgoing server to require authentication.
 
As I don't know which Email client you are using, I can't give you precise instructions.  However, in Outlook and Outlook Express, you need to go to Email accounts, select your account and find the outgoing servers tab.  Within there, you'll find a check box which says something along the lines of "my outgoing server requires authentication".  Try checking it.
 
Mel

Mel Spooner
ICT Services (schools)
Nottinghamshire County Council
Tel   0115 854 6116
Email mel.spooner@xxxxxxxxxxxxxx

 

From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf Of <tim.pennick@xxxxxx>
Sent: 17 December 2007 10:26
To: <bcab@xxxxxxxxxxxxx>
Subject: [bcab] Re: Bt email accounts

HI Derek,

Is it possible that you have 2 accounts which are trying to connect to
the server, one correctly configured, and one which doesn't manage to
connect?

Regards,

Tim

> -----Original Message-----
> From: bcab-bounce@xxxxxxxxxxxxx
> [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf Of Derek Hornby
> Sent: 17 December 2007 10:20
> To: bcab@xxxxxxxxxxxxx
> Subject: [bcab] Bt email accounts
>
> Hi All
> Does anyone know what is causing the following message I keep
> getting when I do the send/receive email.
>
> I keep getting this message:
>
> authorisation required. Your email could not be sent.
> To fix this you must make a simple change to your email
> known as smtp authorisation. For advice visit www.btyahoo.com/smtp
>
> The strange thing is I am set up correctly, and obviously
> if you are reading this message then my mail is going out ok!
>
> Regards, Derek
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