[bcab] Re: Blackberry

Hi,

To be honest I think you need to get someone from IT to talk with you and a 
consultant who knows about the different ways of remote working with screen 
readers.  There isn't much point in telling you what is technically possible or 
not if the IT department have made decisions for specific reasons.

One thing I would just say is that I wouldn't want to use a mobile phone for 
any long email/attachment viewing sessions.  The system may be ok for sighted 
people, but I find it a strane having to view emails for long periods on the 
mobile phone, especially if I need to flick through a lot of material.

Thanks.
Andrew.

-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf Of 
Sharon Stockman
Sent: 30 May 2009 13:37
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: Blackberry

Hi Graham,

Well I am going to meet with I.T to discuss the various options.

One of the problems is we've a corporate contract with T-mobile and they do
not support blackberry connect.

You are right I need a few solutions. I did try out a mobile speech package
and this didn't work as our systems do not allow us to run or load
programmes unless we have administrative rights. I understand why, but, this
meant this option wasn't available.

The remote access they have bought is a VPN called connecta which is a web
based system which doesn't support sound.

Thanks for your suggestions most helpful.
Sharon

-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf
Of Graham Page
Sent: 29 May 2009 08:55
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: Blackberry

Hi Sharon.

There are 3 issues you are raising here which probably require 3 slightly
different solutions.  You may also want to involve Access to Work here as
well so that the employer can get some help with funding for whatever
solution is used.  It is of course worth carrying out your own research at
the same time to see what will work.

Firstly for working in different offices.  You can get JAWS on a pen drive
but my understanding is that a license needs to be installed  on any pc on
which JAWS needs to be run.  this is an arrangement for which I am yet to
see a real practical use.   if you need to install a jaws license you may as

well just install jaws.  A dongle which is a USB device carying a JAWS
license can be used on any PC providing JAWS is already installed on it.
again this is great if you know exactly what PC you want to use.  A program
like System Access could be the solution.  This can be run from a USB flash
drive and it does not need to be installed on any PC on which it is to be
run.  You need to check if the security policies in place for individual
users will allow System access to run.  to do this try going to the website
www.satogo.com while logged on as an ordinary user and install from the
site.  this is a free web based version of the screenreader.  if this works
then you should be able to use System Access on any system in your office
without installing anything.  System Access is a basic screenreading program

that uses many keysgtrokes similar to those available in JAWS.  It may not
work with all software but it is fine for email, depending of course on
exactly what email program is being used.

Accessing your work email from home could be more complex.  it depends
exactly what system is being used.  thirdly, why can you not use Blackberry
connect?  is it less secure than using a blackberry or is it just the IT
people being inflexible?  Inflexibility often happens when you get IT
outsourced as a one solution fits all approach is almost always taken.
serious corners often need to be cut to make the whole outsourcing of IT by
large organisations seem worth it in the first place but that's another
issue.
 \also what system has been bought to allow users to access the PC from
home?  there will be a solution if you need to do this but how workable this

is in practice depends on what the system actually is.

I hope this gives you some possible ideas.

Regards

Graham
Graham Page
Home Phone: 0207 265 9493
Mobile: 07753 607980
Fax:  0870 706 2773
Email: gpage@xxxxxxxxxxxxxx
MSN: gabriel_mcbird@xxxxxxxxxxx
Skype: gabriel_mcbird

----- Original Message -----
From: "Sharon Stockman" <sharon.dawn@xxxxxxxxxxxxxx>
To: <bcab@xxxxxxxxxxxxx>
Sent: Friday, May 29, 2009 6:47 AM
Subject: [bcab] Re: Blackberry


Hi Andrew and all,

Sorry amongst all the different e-mail I have not quite understood if
blackberry connect is or is not available in the UK? I saw earlier in the
mail traffic that it wasn't?

My situation is all my colleagues have blackberries. Now I know I can't use
a blackberry right now but want to simulate this. I'm being offered a laptop
to be able to get e-mail remotely but wanted something more portable as I
move around between offices through the working day?

 I need 2 things, a phone or device which is portable to pick up e-mail and
something which would ideally let me log on to a PC in another office like
portable jaws? A small PC would be useful but I don't really want to carry
that to another office just for a meeting I just want to pick up e-mail
while I am away from my office base? Whats compounded my frustration is my
employer has purchased a remote system which doesn't support sound so I
can't even log on from home and access the system as the minute I do jaws is
lost?

I have a meeting with IT next week to try and resolve this issue as this has
gone on for a very long time so advice on how to resolve this would be
really helpful. IT have insisted that blackberry connect can not be used
over a number of months and the laptop is their only solution. It's worth
noting that our system is a secure one as it holds confidential information
which is why I think my employer has not as yet found an alternative
solution for me.



Sharon




-----Original Message-----
From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf
Of Andrew Hodgson
Sent: 28 May 2009 23:03
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: Blackberry

Hi,



There is a personal account system on the Blackberry which can connect to
any POP3 or IMAP account - it is called BIS, and you can set it up from the
device itself or through the Blackberry Desktop Software (which is like
Nokia PC Suite), or of course through an Internet browser.



There is a good video from O2 on how to do this at:



http://www.o2.co.uk/sme/officeonthemove/mobileemail/setyourselfup/blackberry



Watch out for data charges if your friend has the Blackberry Internet
Service pay as you use tariff, continuous email downloads will end up
costing.



Thanks.

Andrew.



From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf
Of ELEANOR BURKE
Sent: 28 May 2009 22:39
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: Blackberry



My friend has a blackberry.  she is an individual and not working in a
company.  Prior to that she had the e71 but her husband bought her a
blackberry.  She does not know how to set up the e-mail on it and would like
to do so.  I went in to a shop and they told me that she would have to go to
02 and get them to set it up.  can she not set it up herself and if yes, how
would she do it?



Eleanor

----- Original Message -----

From: Andrew Hodgson <mailto:andrew@xxxxxxxxxxxxxxxxx>

To: bcab@xxxxxxxxxxxxx

Sent: Thursday, May 28, 2009 10:02 PM

Subject: [bcab] Re: Blackberry



Hi,



I have spent the last two weeks with the Blackberry phones, and I
would agree with George - there is nothing that I wouldn't give my Nokia
style phones up for.



We have a lot of users in the office after I did a huge Exchange
migration at work ask about ActiveSync connectivity, we have around 20
IPhones, 10 Windows smartphones and a couple of Nokias (all using
ActiveSync).  However, the directors all prefer Blackberry phones.



In terms of setting up the external access to the connection, the
ActiveSync is more of an issue for administrators, because you need to set
up certificates, and in some cases the autodiscovery services so that people
can do automatic setup of their devices.  Also, arranging a connection into
the core of the Exchange services where the Activesync resides is tricky if
you have a complex network.  The Blackberry system is a lot easier
connection wise, as it just requires an outgoing connection through the
firewall.



The downsides to the BB connections, however, is a separate complete
server is required for the Blackberry phones (including an SQL instance, and
this can get complex depending on the high availability requirements), and a
service charge exists in connecting the end user phones to our enterprise
server, as well as client access licenses on the enterprise server itself.
However, the enterprise server gives the administrator a lot of control over
the end phones, I can lock features on the phones very quickly, or find out
about the phones - to the extent of actually finding out what calls/messages
were sent/received on the device.



The point I am trying to make is that the phones do exactly the same
on the outside, but the connections to the mail systems supporting them is
very different.  It may be that the IT team at the company you work at
enabled one system, but aren't keen on enabling both systems.  This is what
inevitably forces people down a specific device route, and why the
Blackberry Connect software was developed for the Nokia smartphones (and
other devices).



Hope this helps,

Andrew.



From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx]
On Behalf Of George Bell
Sent: 28 May 2009 21:16
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: Blackberry



I suspect the only real difference would be what's left in your
wallet or purse after purchase.  There's a lorra hype in them thar phone
shops.



George.



From: bcab-bounce@xxxxxxxxxxxxx [mailto:bcab-bounce@xxxxxxxxxxxxx]
On Behalf Of ELEANOR BURKE
Sent: 28 May 2009 20:39
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Blackberry



What is the difference between a blackberry and say e71?  I can
access the Internet and e-mail on my mobile phones so what will a blackberry
give me in addition, sayhing if the screen reader was there.



Eleanor

----- Original Message -----

From: jeremy <mailto:icu8it2@xxxxxxxxx>

To: bcab@xxxxxxxxxxxxx

Sent: Thursday, May 28, 2009 8:29 PM

Subject: [bcab] Re: buying a new mobile phone



Wow, if they actually had software that would make a
blackberry accessible that would be wonderful. I am not into the touch
screen phones all that much but last blackberry I looked had the keyboard
and was a nice looking phone. What, if any info is  out there on work for
accessibility of these phones? Just curious. Last time I had a phone sort of
like what I want was a sampsung blackjack but I had serious issues with
windows mobile freezing up all the time. Just something that is reliable and
sterdy would be great. So far it's my nokia 6682 but it's starting to get
out of date and time for something better.

----- Original Message -----

From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx>

To: bcab@xxxxxxxxxxxxx

Sent: Wednesday, May 27, 2009 4:34 AM

Subject: [bcab] Re: buying a new mobile phone



Hi Graham,



Yes, all of them.



All the best



Steve




________________________________


From: bcab-bounce@xxxxxxxxxxxxx
[mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf Of Graham Page
Sent: Tuesday 26 May 2009 10:36
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] Re: buying a new mobile phone



steve, do any of these new phones work with
wayfinder and if not are we ;promised an update soon?



cheers



Graham

Graham Page
Home Phone: 0207 265 9493
Mobile: 07753 607980
Fax:  0870 706 2773
Email: gpage@xxxxxxxxxxxxxx
MSN: gabriel_mcbird@xxxxxxxxxxx
Skype: gabriel_mcbird

----- Original Message -----

From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx>

To: bcab@xxxxxxxxxxxxx

Sent: Tuesday, May 26, 2009 8:04 AM

Subject: [bcab] Re: buying a new mobile phone



Hi Sharon,



Some good ones to look at now, are the N79 and the
N85. You may also like the N96, though personally, I find it a bit chunky.
It works fine with Talks though.  Also, if you like QWERTY keyboards, then
the E71 may be one to look at.



All the best



Steve




________________________________


From: bcab-bounce@xxxxxxxxxxxxx
[mailto:bcab-bounce@xxxxxxxxxxxxx] On Behalf Of Sharon Stockman
Sent: Sunday 24 May 2009 23:35
To: bcab@xxxxxxxxxxxxx
Subject: [bcab] buying a new mobile phone



Hi all,

Sorry this is slightly off topic.



I want to buy a new mobile handset. I use talks. Can
anyone recommend a newer model as I'm finding it difficult to work out which
is the newest phone as the lists I see have lots of phones which are now
discontinued and numbers are not any indication of their date of production.



Regards

Sharon





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