[AZ-Observing] Re: Meade Thrives


Bill VanOrden wrote:

>I saw this also.
>
>A desperate attempt to save the company IMHO.  Their stock is almost
>worthless and they have been divesting themselves of parts of the company
>and moving operations to Mexico.  Personally I don't think they are long for
>life.
>
>When it came time to purchase a new optical tube for my mount, I never even
>considered them because of the way I and Ken Sikes were treated when there
>were issues with equipment we purchased.
>  
>

I have had similar problems. It turns out some of their customer service 
reps are new at the job and not that knowledgeable. The trick is to ask 
for the same person once you find someone who appears to know what they 
are talking about, and be persistent. However, even they may not be 
knowledgeable about certain things and may refer you to someone else. 
Were these things you and Ken bought new? I heard someone at RTMC once 
complain about the fact Meade didn't stand behind their product. Then I 
learned from the conversation that they had expected Meade to fix 
something bought second or third hand from someone else. I think this is 
way too unreasonable. What it appears to me is that some people, I'm not 
pointing to you Bill or anyone on this list, appear to want to have 
their cake and eat it too. In other words, they are too cheap, even 
though they could afford it, to buy it new and instead buy it at a 
really bargain cheap price used and then expect Meade to fix it for 
them. This is the way I look at it.
Stan

>I wish them luck, but don't expect them to make it.
>
>Beevo (aka Bill VanOrden)  K7BVO
>
>
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>
>
>  
>
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