[av-a11y] Re: Changes to Kaspersky

  • From: David Goldfield <dgoldfield1211@xxxxxxxxx>
  • To: av-a11y@xxxxxxxxxxxxx
  • Date: Mon, 20 Mar 2017 14:39:02 -0400

Merv,

You're absolutely correct. I should have clarified that I don't mean to imply that you should disable notifications on a permanent basis because, as you said, we don't know how that would impact the quality or amount of warnings Kaspersky might generate. I'm only saying that doing that would at least confirm that enabling notifications is at least causing the notification of a new drive to no longer appear in its own window. That's quite an awkward couple of sentences and I apologize for that. At least, if you can verify this is what is happening you could then go to Kaspersky and let them know how this change is having a negative impact on accessibility. It's odd, however, that I'm not seeing this behavior so far. I do get notified in the action center upon completion of a scan but not on the discovery of newly inserted thumb drives.



On 3/20/2017 2:21 PM, Merv Keck wrote:


David,

That is a good idea. However, I still needed the touch cursor to interact with the alert. And I still need to bring the focus to the alert window by using Windows + tab. And I’m not sure how unchecking Kaspersky will affect other types of KIS notifications such as those that pop up when interacting with an audio stream or something other than a drive. But it is a very good work around for thumb, external, and optical drives.

Merv

*From:*av-a11y-bounce@xxxxxxxxxxxxx [mailto:av-a11y-bounce@xxxxxxxxxxxxx] *On Behalf Of *David Goldfield
*Sent:* Monday, March 20, 2017 11:40 AM
*To:* av-a11y@xxxxxxxxxxxxx
*Subject:* [av-a11y] Re: Changes to Kaspersky

A thought just occurred to me regarding the Kaspersky notification window appearing in the action center and not as a separate window.

What would happen if you went into Notification settings in Windows and unchecked Kaspersky? I'm not able to try this, as my notifications are currently appearing in its own window, with the exception of notifications telling me that a scan was completed and that no threats were discovered.

For kicks:

Go into the notification settings and disable Kaspersky.

Now, plug in a USB thumb drive. Does the warning appear at all or in a separate window?

On 3/20/2017 10:49 AM, Robin Frost wrote:

    Hi,

    I totally concur II dare you to suggest this to them along with
    some of us the more the merrier though sadly I suspect they will
    not accommodate us though it sure does make life easier when it’s
    done this way or could be user defined to do such.

    Robin

    *From:*David Goldfield

    *Sent:*Monday, March 20, 2017 7:28 AM

    *To:*av-a11y@xxxxxxxxxxxxx

    *Subject:*[av-a11y] Re: Changes to Kaspersky

    If Kaspersky is choosing to place these notifications in the
    Action Center, what they should consider is a user-definable
    option to allow notifications to be shown either in the Action
    Center or in a separate window. The latter option would allow the
    alt+tab hotkey to take you to the window where the dialog appears.

               David Goldfield,

           Assistive Technology Specialist

    Feel free to visit my Web site

    WWW.DavidGoldfield.Info <http://WWW.DavidGoldfield.Info>

    On 3/19/2017 5:09 PM, Brenda wrote:

        Hi Mike & Merve

        thank you both for your info.  with Win7 they make it so easy
        ity's hard.  It didn't occur to me to look for "help me
        focus".  Once I found that I was able to set the notification
        time to 5 minutes.

        Now I need to get a notification when  I'm at my computer so I
can see how to access it. I think shift tabbing might work. Merve mentioned how he used to access notifications so I'll
        have to go back and find that in order to try it.

        I need to get this stuff done soon as my AVG is almost expired
        and Kaspersky is much better.

        thanks again for all  your help.  I really appreciate this list.

        brenda

        On 3/19/2017 4:00 PM, Mike Winegarden wrote:

            Hi Brenda

            Did you get the ease of access figured out?

            I am using JAWS 18 with windows 7 on this computer. Here
            is what I just did.

            Windows button and then I typed ease

            The ease of access centre came up right away. I hit enter.

            I tabbed 13 times or so to, make it easier to focus on
            tasks link. Hit enter.

            I then tabbed about 10 times to, how long should windows
            notification dialog boxes stay open. Then arrow down to
            the time you desire. I just set it to 1 minute from 5
            seconds.

            I don’t have Kasperskyon this machine but I do on my
            windows 10 computer and I haven’t even looked at that yet.

            Ok, Now I have this time increased on this windows machine
            I don’t know how to access the alerts when they come up.

            I’m part way there though, right? Grin.

            Michael

            *From:*av-a11y-bounce@xxxxxxxxxxxxx
            [mailto:av-a11y-bounce@xxxxxxxxxxxxx] *On Behalf Of *Brenda
            *Sent:* Saturday, March 18, 2017 4:26 PM
            *To:* av-a11y@xxxxxxxxxxxxx
            *Subject:* [av-a11y] Re: Changes to Kaspersky

            Hi Merv

            thank you for these steps to work with kaspersky.  I'm
            using a win 7 machine and can't even figure out how to
            make notifications last longer.  I can't seem to find this
            in settings.  Pressing Windows I doesn't do it, nor does
            typing ease of access in the search box.

            I use Window-Eyes right now, and I imagine using the mouse
            pointer is like the touch pointer in jaws once I get that far.

            I'm hoping you or someone else can help me change the
            notification setting using win7.

            thanks,
            thanks,

            brenda

            On 3/18/2017 2:32 PM, Merv Keck wrote:

                Hi David, Brenda and all:

                You are correct David that windows has started placing
                this in the action center. This is new behavior as of
                about a week ago. Before that, it appeared as an alert
                window in the upper right corner of the screen and I
                could select it with Windows + tab if I chose to. And
                I could tab around in that window and make a number of
                selections. Now it is relegated to the Action center.
                And Windows + A will access it. I spent a great deal
                of time learning how to best access this window last
                night and I have several work arounds. At least for
                Jaws 18. I don’t know how that translates to NVDA
                17.1. I have NVDA on my system but I have not tested
                it yet.

                First I have my toasts staying around long enough for
                me to act upon them. I did that by going into
                settings, Windows + I, and then going to Ease of
                access. And then selecting Other. And then changing
                the combo box for time a notification stays up from a
                few seconds to as long as I choose. I chose 5 minutes
                but some may choose 30 seconds or 1 minute.

                Then while in Settings, I go to system. And then to
                Notifications and Actions. Once I tap enter on
                Notifications and Actions I tab to Kaspersky and make
                sure that it is checked. If it is not checked I will
                check it by tapping space. Once I check it I will be
                taken to Home so I will have to tab back through
                again. That is a Windows flaw and just needs to be
                done. Don’t let it distract you. If you do not have
                Kaspersky checked and you check it now it will give
                you various options to tab through such as number of
                notifications to display and type of priority. I set
                mine for 3 notifications and top priority. I then had
                to tap space twice in order to confirm the settings.

                Now when I do anything that ordinarily brings up a
                Kaspersky notification it shows up in my alert pop up.
                And I have time to tap windows + A in order to act on it.

                Now here is the part where Jaws may act different than
                NVDA. Some notifications require me to access my touch
                cursor to act upon them. So I tap Shift + the Plus key
                on my numeric keypad and Jaws says touch cursor. Then
                I arrow left or right through the notification until I
                hear the button I want or check box and I tap space.
                When I am done with touch cursor I tap the Plus key on
                the numeric keypad twice and it says PC cursor.

                I have tested this with a variety of situations. I’m
                not promising this will work 100% of the time. But so
                far it has served me well.

                Hope that helps.

                Merv

                *From:*av-a11y-bounce@xxxxxxxxxxxxx
                [mailto:av-a11y-bounce@xxxxxxxxxxxxx] *On Behalf Of
                *David Goldfield
                *Sent:* Saturday, March 18, 2017 9:57 AM
                *To:* av-a11y@xxxxxxxxxxxxx
                *Subject:* [av-a11y] Re: Changes to Kaspersky

                As I am a Kaspersky user I find this of particular
                interest. I am not seeing this behavior but I am not
                using any of the Internet security packages. I'm using
                Kaspersky Antivirus 17.0.0.611D, Windows 10 with NVDA
                2017.1. I'm wondering if the options are appearing in
                the Windows action center, rather than a separate
                window? That's just a guess, however. If you press the
                Windows key with the letter A is the message from
                Kaspersky in that list?

                I would encourage you to contact them about this,
                especially via Twitter.

                           David Goldfield,

                       Assistive Technology Specialist


                Feel free to visit my Web site

                WWW.DavidGoldfield.Info <http://WWW.DavidGoldfield.Info>

                On 3/17/2017 8:04 PM, Merv Keck wrote:

                    I also tried it with NVDA with the same results. I
                    will see what narrator does tonight but I’m
                    expecting the results to be the same.

                    *From:* av-a11y-bounce@xxxxxxxxxxxxx
                    [mailto:av-a11y-bounce@xxxxxxxxxxxxx] *On Behalf
                    Of *Robin Frost
                    *Sent:* Friday, March 17, 2017 6:08 PM
                    *To:* av-a11y@xxxxxxxxxxxxx
                    *Subject:* [av-a11y] Re: Changes to Kaspersky

                    Hi,

                    Yes sir I’ve noted this for about the past week or
                    so with JFW 17 and NVDA under Windows 10 and
                    wondered what precipitated the change as it
                    displeases and worries me.  I switched from Vipre
                    to Kaspersky due to the promise of better
                    accessibility once installed so to see it
                    potentially take a hit is a bit disquieting.

                    Robin

                    *From:*Merv Keck

                    *Sent:*Friday, March 17, 2017 4:42 PM

                    *To:*av-a11y@xxxxxxxxxxxxx

                    *Subject:*[av-a11y] Changes to Kaspersky

                    Hi,

                    I am using Kaspersky Internet Security 2017, KIS
                    17. Beginning very recently the notifications that
                    popped up when something needed permission such as
                    a thumb drive was inserted or an audio stream was
                    accessed beyond the usual security setting, was
                    changed so that it is no longer possible to just
                    tab through the options and tap space on the
                    button to either allow or not allow whatever your
                    choice is for any given situation. I am not sure
                    if this sudden and recent change has occurred
                    because of Windows or because of Kaspersky. I am
                    using windows 10 and Jaws 18 with KIS 17. I was
                    wondering if anyone else is noticing this
                    decreased accessibility with any other
                    configuration of PC, screen reader, and Kaspersky
                    product? I know two others with my configuration
                    who are having the same issue.

                    Merv



--
           David Goldfield,
       Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.Info <http://WWW.DavidGoldfield.Info>

--
          David Goldfield,
      Assistive Technology Specialist

Feel free to visit my Web site
WWW.DavidGoldfield.Info

Other related posts: