atw: Shipping CHMs with Favourites tab activated

It is my understanding that if you ship your HTMLHelp with a Favorites
tab, any Favorites the user has set will be lost when they install your
next software release with updated CHMs.

Does anyone know a workaround that will make this feature commercially
viable when the user is supplied frequent software (+ help) updates. We
have not used this feature in the past for fear of repeated support
requests about the "lost" favorites.

Regards
Hans

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