atw: Re: new words for corporate phenomena (O.T?)

Dear Erisa (L)

With all due respect...
Have you looked up the meaning of Paranoia lately?
No picture of you in under the definition?
If so, then someone really IS watching ;-)

Perhaps such posts might best be labelled off-topic, if posted at all.

This sounds more like a cross between urban myth and an episode of
"Becker" in which Dr. John felt an irresistible urge to go and complain
about his phone bill, in person.

Simple solutions:
1.  Log your calls and call times in your diary.
2. Check your phone bills against them.
3. Give your Telco a hard time at the end of the month.
(So much more fun when you have EVIDENCE.)

I found that life became a lot happier once I avoided getting the new,
"compact" (read 10 pages longer than you'd think humanly possible)
compound mobile / landline bill (so that I didn't have to read umpteen
extra pages of two separate billing systems trying to throttle each other)
and split my Telstra service between Primustel (landline) and kept dear old
Telstra for mobile.  It also meant I got my landline calls much cheaper
through a reseller, yet Telstra still comes out to fix the lines when things
go bung.  Bizarre!

As for the "nobody else has experienced this problem" scenario, how on
Earth would I know?  I don't think that I've ever experienced that
problem ;-)

Cheers,

Michael

Michael E. Granat
(QGTWD) (FOTROTWYB!)
T/as Write Ideas
E-mail: mailto:writeideas@xxxxxxxxxxxxxx
Web: <http://home.pacific.net.au/~megranat/>
Without Prejudice.
E&OE.

At 11:16 26/1/2005, you wrote:
>There are two corporate phenomena,  documented below, for which there appear
>to be no words, and therefore some new words need to be invented.
>PLEASE be aware: The purpose of this post is to develop a technical
>vocabulary, and NOT to enter into social comment or argument.  Any such
>comment is welcome offline.
>
>1) I have been using the term "BLITZ" for the following:
>
>The phenomena in which a telecommunication company runs a program through
>your phone account, picking up frequently called numbers and randomly
>inserting extra call charges to those same numbers.    (This may add  5% -
>30% to your phone bill, depending on other criteria like usage patterns,
>socio-economic area, housing type etc).    (A credit card company could do
>something similar too.  So could an aged care facility, but, in that case,
>it's more likely to be a manual operation.)
>Examples of usage:
>"" X" telephone company has been "blitzing" my account. They have blitzed my
>account by about 20%".
>Can anyone come up with a better word than BLITZ or does that seem like a
>good one?  If not, why not?
>
>
>2) Case 2:  A phenomena I have no name for yet, which is a kind of bullying.
>
>This involves putting pressure on an individual to believe that they are the
>only one experiencing a fault situation, when actually the fault may be
>widespread.
>eg:  "Nobody else has had this problem".
>"You just dont know how to use it properly"                 or
>"There must be something wrong with your "X device".
>
>Could we call this phenomena "only oneism? or isolation pressure?  The Onan
>Syndrome."
>It doesn't sound very good.
>Any ideas?
>
>
>erisalinsky@xxxxxxxxxxx
>Tech writer/Procedures Analyst

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