atw: Re: austechwriter Digest V1 #210 - anti Spam

Further to the comments regarding ISP spam filtering, I've recently had a 
sobering experience. I sent out a product upgrade notification to a client 
list. I addressed the email to myself with the user addreses in a BCC list 
for privacy protection. When the email came back to me, my provider's spam 
filter had labelled it as spam, based on a set of inflexible Spam Assasin 
rules. When I did not get replies from a number of long-term clients, I 
resent the email as a bunch of individual emails, and a significant number 
of clients had not even seen the first message. Whether this was because 
their ISPs identified it as spam and did not send it, or labelled it as 
spam and the receiver ignored it, I can't say. However, given this 
experience, I'm not sure that automatic spam-filtering is necessarily a 
"good" thing.
Graeme Worth
HyperWorks Reference Software





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