atw: Re: Should we give the users what they want?

  • From: Stuart Burnfield <slb@xxxxxxxxxxxxxx>
  • To: Austechwriter <austechwriter@xxxxxxxxxxxxx>
  • Date: Wed, 11 Mar 2009 17:33:48 +0900 (WST)

Hi Tony 

> In my article, I mentioned that a 1998 study by Cetron found that 
> children encountered as much in a single year as their grandparents 
> did in a liftetime. If you want to find out more about the methodolgy 
> that Cetron used, then you need to dig up the study and read it. 
> 
> Maybe you were just skimming the article? 

I'm revealing all my prejudices today, but I started to look for the 
methodology and gave up when I saw that Marvin Cetron is a 
"futurist" (i.e. celebrity astrologer of the business/IT world). I was 
intrigued to see his 1997 description of the personal computer of 
2007--size of a packet of smokes, no keyboard or screen, just tell 
it what you want to know. Or you could say bugger the hardware, 
wire it directly into my brain through that neural interface. 

I still can't find an online copy of Cetron's original paper but it 
appears to have been published in 1989 in a journal called Futurist 
and titled "Class of 2000". According to 
http://www.thefreelibrary.com/What+the+Future+May+Behold.(forecasting+education)(Brief+Article)-a077236683
 

"I found one point in his 10-year-old piece resonated more than anything. 
Cetron contended that when members of the Class 2000 graduate from 
high school next spring they will have been exposed to more information 
in their senior year alone than their grandparents were in a lifetime!" 

So not a study of high school students in 1998, but a 1998 
contention (or prediction or guess) that this might be so. 

> ... you went to the help for the Wiki you've been using because 
> the Commoncraft video didn't answer your questions, but how was 
> the help for the Wiki written? I have yet to see a Wiki whose Help 
> system is not written collaboratively in a Wiki. 

Written by the full-time tech writer(s) employed by Atlassian, 
as far as I know. (I have nothing against wikis, BTW--I think they 
have a lot of promise.) 

I don't disagree with your main point that we have to adjust 
to new means of delivering technical information. I just don't 
think every one of these butterflies is equally worth chasing. 

Stuart 

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