atw: Re: Shipping CHMs with Favourites tab activated

Hans H wrote:

Seeing as nobody responded to my query below, can I assume that none of the
subscribers to this list ship HTMLHelp with a Favorites tab?

and: 

It is my understanding that if you ship your HTMLHelp with a Favorites tab,
any Favorites the user has set will be lost when they install your next
software release with updated CHMs.

Does anyone know a workaround that will make this feature commercially
viable when the user is supplied frequent software (+ help) updates. We have
not used this feature in the past for fear of repeated support requests
about the "lost" favorites.

Regards
Hans 


Hans

I think the best forum for your question is HATT (Help Authoring Tools &
Techniques):  

<http://groups.yahoo.com/group/HATT/>

Peter Fagan
IntraDoc Pty Ltd

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