atw: Re: Shipping CHMs with Favourites tab activated

Seeing as nobody responded to my query below, can I assume that none of
the subscribers to this list ship HTMLHelp with a Favorites tab?
 
Regards
Hans
 
________________________________

From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Hans Hatton
Sent: Thursday, 15 December 2005 12:10 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Shipping CHMs with Favourites tab activated



It is my understanding that if you ship your HTMLHelp with a Favorites
tab, any Favorites the user has set will be lost when they install your
next software release with updated CHMs.

Does anyone know a workaround that will make this feature commercially
viable when the user is supplied frequent software (+ help) updates. We
have not used this feature in the past for fear of repeated support
requests about the "lost" favorites.

Regards 
Hans 


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